10.0
really awful- Crashes / Fires:
- 11 / 0
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 19,825 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On the 24th of August, the car was taken in for repairs related to several recalls including the ignition and air bags. After the work was done, the air bag light came on. After speaking to a mechanic over the phone, an appointment was made for septermber 9th. However when the car was brought in to be looked at, the employee I spoke to would not accept the problem as part of the recall work and wanted to charge a diagnostic fee. I have since had the car checked by a different mechanic whose opinion is that the previous work done on the car is what is causing the current air bag problem, and therefore I would like the work to be done without cost to me as per the warranty on the recall work.
- Durham, NC, USA
According to the dealership (withnell Dodge, in salem, or) there are no open recalls for my vehicle. Except the airbag light comes on and off all the time, and based on my research, there used to be a recall for the airbag module: Recall number: 16V047000 / recall date: 01/29/2016 / component: Air bags:frontal. I have owned this vehicle since 2009, and as far as I know, the airbag control unit has never been replaced as it states in the recall. I asked the dealership to check and confirm the airbag control has been replaced, but they refused unless I was willing to pay for them to diagnose the problem. The problem is still there, and I don't believe this recall has been performed even though the vehicle record shows there is no open recalls. I believe my vehicle has the problem listed in the recall, and I would like for Dodge to repair (free of charge) as stated in the recall.
- Salem, OR, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Norcross, GA, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Saiburn, SD, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fenton, MI, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Peru, IN, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Oaklawn, IL, USA
Nothing has happened to the vehicle. We have just been waiting a really long time to have the recalls taken care of. The shop keeps telling us we are on a waiting list. We have been on this list for almost 2 years.
- Mankato, MN, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Kouts, IN, USA
The contact owns a 2008 Dodge Grand Caravan. While driving 45 mph, the brakes and steering failed and the vehicle stalled without warning. As a result, the contact crashed into a large rock and the vehicle landed in a ditch. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
- Buchanan, GA, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The parts for the repair were not available beyond a reasonable time frame. The contact was unable to determine when the vehicle would be repaired. The dealer stated that the contact was placed on a waiting list an extremely long time ago, but was unable to confirm when the manufacturer would supply the parts. The manufacturer was unable to provide a time frame that the dealer would receive the parts specifically. The contact had not experienced a failure. Parts distribution disconnect.
- Naples, FL, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts were unavailable to perform the repaired remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
- St Louis, MI, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Camp Hill, PA, USA
The contact owns a 2008 Dodge Grand Caravan. While driving various speeds, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag module needed to be replaced. The contact received notification of NHTSA campaign numbers: 11V394000 (air bags, equipment) 16V047000 (air bags); however, the part to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnct, VIN tool confirm parts not available.
- Biddeford, ME, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system). The parts were not available within a reasonable time frame. The dealer placed the contact on a waiting list months ago and later indicated that the waiting list was cleared and that the contact would need to be re-added to the list. The manufacturer was unable to provide a specific time frame that the part would be supplied to the dealer. The contact was not experiencing a failure. Parts distribution disconnect.
- Jackson, WI, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- Menominee, MI, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Eagle Point, OR, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Indiannapolis, IN, USA
The contact owns a 2008 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Pinnacle, NC, USA
- Gilbertsville, PA, USA