10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 28,683 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Airbag light came on when started vehicle and never turned off. Took it in to dealer and was told it was my battery causing the light. Replaced the battery and they re-did the diagnostic and they told me the orc module is bad due to the battery. They said my battery was charging to 1000 volts and was only supposed to be 800volts. So now I am stuck with a bill for $631. I was told that the same year model had a recall for this reason and mine didn't qualify because it was made 23 days after the recal notice S07. The van is in the shop currently waiting on the part.
- Killeen, TX, USA
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 20 mph, the vehicle stalled without warning. The contact stated that the failure occurred several times. The contact found that the vehicle was previously involved in NHTSA campaign number: 14V373000 (electrical system, air bags). The vehicle received the recall repair for the replacement of the ignition switch; however, several years later, the part that was replaced began exhibiting the same failures indicated in the original recall. The contact stated that the ignition switch would move from the run position to turning off the engine. The contact had not spoken with the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 187,000.
- Liverpool, NY, USA
The contact owns a 2009 Dodge Grand Caravan. While the vehicle was parked, the air bags deployed without warning after shutting the driver's side door. The passenger side air bag struck and shattered the windshield. The air bag warning indicator did not illuminate prior to the failure. The dealer was not notified. The vehicle was not diagnosed or repaired. The Chrysler manufacturer was notified of the failure. The failure mileage was approximately 251,000.
- Collinsville, IL, USA
The contact owns a 2009 Dodge Grand Caravan. After the vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system, air bags), it hesitated to start and all the electrical functions failed. It took numerous attempts to start the vehicle. There were no warning indicators illuminated. Goldy Chrysler Dodge Jeep Ram (187 kinetic dr, huntington, wv 25701, (304) 781-0555) performed the recall repair, but the failure recurred. The vehicle had not been repaired a second time. The manufacturer was made aware of the failure. The failure mileage was 128,000.
- Wayne, WV, USA
The ac drain leaks water under the dash when the ac is on and may affect the air bag wiring or other electrical functions. This problem was identified in 2011, bulletin K31, but my VIN was not included. I have the same make, model, year and problem as the recalled cars. Why is my car not included in this recall?? I have struggled with this recurring issue since 2014!!!
- Hamilton, NJ, USA
The airbag light illuminated, similar to the problem with existing recalls on earlier model Dodge Grand Caravan
- Green Cove Springs, FL, USA
The occupant restraint controller has failed. I was wondering, even though my VIN is not part of the recall would I still be eligible to get this repaired under the recall?
- Davenport, FL, USA
- on 12/01/2017 the airbag indicator light on the dashboard is lit. I noticed the airbag indicator light when I turned the car on. - on 12/28/2017 the drivers side window stopped working. It stopped working when I turned the car on and attempted to put the window down.
- Orlando, FL, USA
The contact owns a 2009 Dodge Grand Caravan. While driving at any speed, the vehicle shut off and an unexplained warning indicator illuminated. The vehicle was taken to the dealer (jd byrider Dodge, dorchester, MA), but no failures were found after diagnostic testing. The manufacturer was not made aware of the failure. The failure recurred several times and was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags). The recall was remedied one year ago. The failure mileage was approximately 80,000.
- Dedham, MA, USA
The contact owns a 2009 Dodge Grand Caravan. While driving various speeds, the air bag indicator illuminated as well as all the instrument panel warning indicators. The vehicle was repaired by the contact, who was a mechanic. The manufacturer was made aware of the failure. The failure mileage was 180,000.
- Chrisfield, MD, USA
Takata recall. The contact owns a 2009 Dodge Grand Caravan. While driving, an unknown warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the orc module failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V047000 (air bags). The manufacturer was notified. The approximate failure mileage was 82,000....updated 01/23/17
- Birmingham, MI, USA
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 30 mph, the traction, eps, and ABS warning indicators illuminated. The vehicle stalled and the contact coasted to the side of the road. The contact was able to resume driving. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 118,000.
- San Luis Obispo, CA, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 12/20/16 updated 12/21/16.
- Paris, TN, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Defuniak Spring, FL, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 16V047000 (air bags) however, the parts to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.VIN tool confirms parts not available.
- Mentor, OH, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system). The parts for the repair were not available for an extended period of time. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- Canton, GA, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Des Moines, ID, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Underwood, IA, USA
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Milwaukee, WI, USA
- Orlando, FL, USA