10.0
really awful- Crashes / Fires:
- 0 / 12
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 62,490 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Check engine light came on in early December. Dealer reset the error code and said it was probably nothing. Light came back on a few days later so we brought back to the dealer - the consulted with Chrysler and replaced the cam phasers and said that should fix the problem. Within a couple of days the check engine light and traction control light both came on and the car lost all ability to accelerate. Driving on highway at 70mph, gas pedal to the ground did nothing and car coasted to 50mph before it would lurch forward and coast back down and eventually corrected itself but lights remained on. Dealer consulted with Chrysler again and they replaced the cam phaser sensors and said that should fix it. Within a few days same thing happened, driving on highway, check engine and traction control light turned on and car lost all acceleration and coasted down to 50mph and would lurch forward and then cost down - rpms wouldn't go above 1300rpm and couldn't get acceleration back. Took car back to dealer (fortunately was only a few miles from the dealer) and they had it for 2 weeks and Chrysler recommended replacing both wiring harnesses and that should fix the problem. Within a week, same problem, driving on highway at 70mph - check engine and traction control light comes on, no ability to accelerate or maintain speed, car coasted down to 50mph and would lurch forward and cost back down. Returning car to dealer again (mid February). Quite dangerous to (repeatedly) loose acceleration and with no ability to maintain speed when driving at 70mph on a highway.
- Freeland, MI, USA
The contact rented a 2011 Dodge Grand Caravan. The contact stated while the vehicle was parked, it burst into flames. No one was injured during the fire and the vehicle was destroyed. The fire department was notified and extinguished the fire. The fire marshall stated during the fire the passenger side sliding door was open. The contact stated the Saturday before the fire, as his daughter was exiting the vehicle, the door began to close on her. The rest of the day, the door handle would not work, but the key remote ad the driver's side button would operate the door. The manufacturer was notified of the failure and the vehicle was vehicle inspected; however, the inspector did not find a defect with the vehicle. The failure mileage was 23,000. Updated 01/17/12 the fire dept. Observed the greatest amount of heat damage in the area of the passenger rear door. The front of the vehicle including the engine compartment area was damaged by the fire, but mostly in tact. Updated 03/14/12
- Manahawkin, NJ, USA
Backup camera display is not visible in daytime. Display is too dim to see. Danger of backing over something or someone.
- Rockwall, TX, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated the dealer told her that Chrysler would only provide one part per week for NHTSA recall campaign id number: 11V139000(electrical system: Ignition switch). The contact stated she was on a waiting list with the dealer for six weeks. The mileage was unknown.
- Caledonia, MI, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the check engine light was illuminated. The vehicle was taken to the dealer where they advised that there was an electrical issue and they reset the system. Later, while driving at highway speeds the vehicle suddenly decelerated before stalling. The contact was able to restart the vehicle and it was taken back to the dealer where she was advised that the cam sensor had malfunctioned. The vehicle was not repaired. In addition, the driver side rear third row seat belt suddenly locked with a passenger in the seat. While trying to loosen the seatbelt, it only continued to tighten around the passenger. The seat belt was eventually cut and the passenger received minor bruises to the abdomen as a result. The vehicle was taken to the dealer again where they replaced the seat belt. The failure mileage was approximately 1,500 and the current mileage was approximately 4,200.
- Belle Chasse, LA, USA
- Grandview, TX, USA