3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,000 miles

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problem #1

Jul 142014

Grand Caravan 6-cyl

  • 34,000 miles
In my 2011 Dodge Grand Caravan, while turning the key to the on position to start the car the key gets stuck in the starting/on position making the car not turn over but make noise as if im trying to start the car, while its already started & it's not. I physically have to turn the key back to the off position because it won't snap back by itself. & keep trying again until it will finally start. Also while driving the car, it will shut off with no warning causing loss of power steering, leaving me to force the car to a safe zone to put the car in park and try to turn the car on. While googling this problem I see there's a problem with the wind modular/detent ring/igniton switch being recalled in 2008-2010 models. I took it to Dodge dealership service department explained the problem and they ran a diagnosis, and they cleaned out the ignition switch and updated the system, and told me to remove my car key from my key chain and then told me nothing was wrong with the car. Everyday since then the problem seems to be getting worst. And naturally I'm outside of my 36,000 limited warranty by 2 months by date and 10 miles over. (P.S) this seems to be the same problem that I seen in the news that GM originally knew about this problem since 2001 and my car is a 2011 and here it is 2014 with over 31 crashes and 13 deaths over faulty ignition switches and GM still continues to put not only my family lives at risk but many others.

- Hollywood, FL, USA