9.1

really awful
Typical Repair Cost:
$690
Average Mileage:
78,050 miles
Total Complaints:
11 complaints

Most common solutions:

  1. replaced alternator (9 reports)
  2. not sure (2 reports)
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problem #11

Apr 152016

Grand Caravan

  • Automatic transmission
  • 24,000 miles

multiple electrical type issues with this car right after warranty expires - have replace alternator x2, 3 batteries and A/C has been repaired 2x - looking for suggestions on another make of minivan

- Marla K., Chicago, IL, US

problem #10

Apr 282016

Grand Caravan Crew 3.6L

  • Automatic transmission
  • 120,613 miles

Alternator now charges over 17 volts and shuts off the dash and interior.

- wynnj, Desert Hot Springs, CA, US

problem #9

Aug 152015

Grand Caravan Crew 3.6L

  • Automatic transmission
  • 58,006 miles

August 2015 Driving to a wedding 4 hours away lost a/c in vehicle when it was very warm. Made it to the wedding didn't drive vehicle all weekend. On the way back about an hour into trip battery light came on odometer began to bounce up and down began loosing power could barely make it up the hills, scared for our lives while driving on busy highway. Pulled off at an exit no service stations available still 3 hours from home. Battery light went off continued on our way home. An hour from home light came on again began to loose power, costed to nearest service station, turned vehicle off and completely dead at this point. Would not turn back on service station could not jump the vehicle and said it was the alternator but they couldn't get the part until the next day. Stranded an hour from had to call sister in law to come get us and all of our luggage, had vehicle towed to dealer where bought van. They said it was the alternator but battery was good. 456.00 and a royal PIA of a trip and major anxiety. Only 56,000 miles on the vehicle.

- cabny, Pine City, NY, US

problem #8

Sep 052015

Grand Caravan Crew 3.6L V6

  • Automatic transmission
  • 33,554 miles

When I called the dealer for the part (aftermarket part not available) they said they had 1 in stock. He said that they were flying off the shelf. So many being used, hum, you mean that there is no problem with this part. Sounds like a part that should be covered under a recall.

- Michael J., LaSalle, QC, Canada

problem #7

Aug 112015

Grand Caravan Crew V6

  • Automatic transmission
  • 97,000 miles

HAD ELECTRICAL SYSTEM TESTED, WAS TOLD PROBABLY THE BATTERY; REPLACED IT. THREE DAYS LATER I HAD IT TESTED AGAIN AND THEY SAID IT COULD BE THE ALTERNATOR. I (PURCHASED AND INSTALLED) A NEW ONE. I WORK ON CARS OFTEN SO I KNOW MY WAY AROUND THEM, BUT LET ME TELL YOU WHAT A PAIN IN THE ASS JOB IT WAS. AFTER THE FIX NO BATTERY PROBLEMS ALL WAS WELL. THERE IS A CHRYSLER GUY THAT HAS POSTED REPAIR VIDEOS FOR THE DO IT YOURSELF PEOPLE LIKE ME.

- Gregory M., Stockton, CA, US

problem #6

Mar 222015

Grand Caravan 3.6L

  • Automatic transmission
  • 65,000 miles

Our issue occurred on a trip back from DC...the dashboard battery light came on...it's a Sunday...we're 4 hours from home. We found open Auto Zone Store who tested battery and alternator...noting the alternator was bad...intermittent charge...it was suggested it may make it to destination. Continued with trip and the vehicle stalled on interstate outside of Wilkes Barr Pa... got towed to Pep Boys who confirmed it was the alternator.

That said, I just considered this normal running repairs, we spent the night in a hotel...the following morning the search began for a new alternator. This is where it gets interesting...Pep Boys didn't have one??..... 6 local Dodge dealerships called, didn't have one??, AND also advised through their database research that 300 were on back order nation wide!!

One can only conclude, if there's this much demand for a specific part to the point dealers and repair shops can't keep them on the shelves, why isn't there a recall on Dodge alternators!

My guess is since it's not a safety issue, there will never be a recall.

- G W., Alexandria Bay, NY, US

problem #5

Jul 022014

Grand Caravan Crew 3.6L Gas

  • Automatic transmission
  • 117,000 miles

Last year my alternator went out and because it is a special alternator, even in 2014, no one carried it in stock. I ended up having to order it off of eBay so that I could get it fixed. I hired a mechanic to come over and help me put it on and let me tell, it is a pain in the ass to get to it. You cannot even visually inspect the belts because everything is so crammed in the side since the engine is turned sideways, bad idea DODGE.

- J L., Irving, TX, US

problem #4

Mar 292015

Grand Caravan Crew 3.6L Gas

  • Automatic transmission
  • 182,000 miles

Give me a freaking break. the alternator that I purchased last summer was brand new and was OEM. So there was no problem there. But,, the alternator that Dodge chose to use in the vehicle is not adequate. I never owned a vehicle where I had to replace the alternator more than once. This is totally unacceptable and should be recalled and the cost should be the expense of GM.

- J L., Irving, TX, US

problem #3

Aug 272014

Grand Caravan Mainstreet 3.6L

  • Automatic transmission
  • 20,710 miles

Leaving a parking lot and vehicle 'sounded' a bit off, but within a minute or so after leaving lot, Check Engine light popped on quickly followed close behind by ABS light, ESC and Airbag Warning. Less than a minute later A/C cut out, about 30 sec later it started blasting hot air (hotter than it does during winter). Warning lights were cycling in random order. I made another block and pulled into the grocery parking lot and turned her off. I wasn't sure what was happening at this point. Popped the hood, checked battery connections {tight}, fuse box [all fuses seated and tight]. Left the hood open and attempted to start which she did but rapidly 'died'. Male shopper tried boosting van and van started, ran a minute or so, then slowly 'died' again. Second boost did nothing to help start.

Tow Truck diver couldn’t even put her in neutral. Ended up on a flatbed and had van towed to nearby dealership; against my better judgement but AMA, [AAA equivalent in U.S.] recommended it. Service rep said alternator right off to which I countered "At 33,300 km !!! [20,710 miles], she is only 3 years old !!!. I had a 14 year old Grand Caravan that never had a new alternator. Next morning, Service Rep says alternator and battery were soaked in coolant, fan belt covered in oil - strange that I did not see or smell oil or coolant as of the day before alternator blew. I had topped up washer fluid and the engine was clean. That oil alone would have been very noticeable as I had driven at highway speeds both the day of and before.

Insurance company requested that Dealership do an electrical diagnostic, check fuse panel and ECM, that Insurance would pay for, all of which were refused by dealer. Work Order for repairs came to $1360 Canadian as warranty had expired 21 Jun 2014. Though Service Rep had clearly stated on work order that alternator and fan belt were soaking in coolant and oil, nothing was checked beyond replacing alternator and battery. My Insurance company told me that the unrepaired electrical problem(s) causing the alternator to blow could in future cause an electrical fire probably when I am driving her.

My insurance company plus the auto shop instructor (+22 years experience as mechanic) at my high school both said there is an electrical fault and the coolant/oil soak was a ruse to put me off.

This is a wheelchair van for my disabled daughter and was purchased based on positive experience with a 2005 Grand Caravan and for my piece of mind. I have a recent spinal injury and greatly depend on this vehicle to get us to medical appointments, to my employment, to church and the rare times that we can geocache. This is the first time that I have truly loved my van but now I am afraid every time I take her out. What if she catches on fire and I can’t get my daughter to safety! How can Dodge not follow through when a problem presents. Alternators do not destroy themselves at 33K kilometres. I am a Scientist as well as a Registered Nurse and I would look for the cause of the problem not repair just the problem.

Update from Oct 26, 2014: Just received an email response from Chrysler Canada Customer Service requesting a copy of Work Order be sent to them. There was the usual blurb about expired warranty [68 days prior to alternator failure], warranty coverage only due to factory defect and owner accepting financial responsibility otherwise, but it is a start. Not sure how the alternator can now be checked for factory defect as dealership refused to return it even though I would pay the core charge. Will update when I hear back from Chrysler Canada.

- Sam C., Calgary, Alberta, canada

problem #2

Sep 022014

Grand Caravan Crew 3.6L V6

  • Automatic transmission
  • 50,400 miles

The battery light came on , lost A/C, all panel lights came on and lost all power to windows. I just don't understand why at 50,000 miles I have to replace the alternator at a cost of 542.00. After reading other complaints it seems like there is an ongoing issue with alternators.

- Paul S., Bridgeport, NY, US

problem #1

Aug 252014

Grand Caravan Mainstreet 3.6L

  • Automatic transmission
  • 90,000 miles

The battery light has been coming on and off for couple weeks now. When battery light comes on it's apparent the alternator is not charging but then sometimes light goes off and alternator starts charging again. Had charging system and battery tested & everything checks Ok when battery light is off. Was at Walmart today and van would not start when I came out. Dead battery. So I had somebody jump start me and started right up and no batt. Light on. Wtf. Called local dodge dealer to check availability on alternator. Parts guy said that's a common problem and they had sold at least six in the past couple months and always keep a few in Stock. The best part is dodge knows it's a problem and keeps them in Stock at the dealers. Parts guy explained that they don't pick what parts they keep in inventory. Dodge keeps their inventory for them except for special order parts. Wow is all can say. Dodge is aware of faulty electrical/alternator issues possibly ecm (computer). So Anyway my alternator was replaced with one identical to oem (same piece of junk) hopefully light stays off and battery stays charged.

- Mr F., Mt Pleassnt, IA, US