10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,175 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When starting, the engine occasionally makes a rattling noise and check engine light comes on. I took it to the dealer and after stating that no codes were captured, they cleared the code. The check engine light came on again so I took it back and they replaced the cam position sensor, which they said would fix it. It didn't and the check engine light continues to come on with a rattling at the start which now occurs more frequently. Now the traction control light comes on at the start and occasionally when driving at road speeds and dry conditions. The van loses power and is slow to accelerate. I have to pull over when driving, or if it occurs at starting, I have to shut the van down and restart the van and this corrects the problem. The next time it occurs, I will just drive it to the dealer and show them because they don't seem to believe me or they tell me there is nothing they can do. I see that I am now not the only one that this is happening too.
- Fort Rucker, AL, USA
Check engine light came on in early December. Dealer reset the error code and said it was probably nothing. Light came back on a few days later so we brought back to the dealer - the consulted with Chrysler and replaced the cam phasers and said that should fix the problem. Within a couple of days the check engine light and traction control light both came on and the car lost all ability to accelerate. Driving on highway at 70mph, gas pedal to the ground did nothing and car coasted to 50mph before it would lurch forward and coast back down and eventually corrected itself but lights remained on. Dealer consulted with Chrysler again and they replaced the cam phaser sensors and said that should fix it. Within a few days same thing happened, driving on highway, check engine and traction control light turned on and car lost all acceleration and coasted down to 50mph and would lurch forward and then cost down - rpms wouldn't go above 1300rpm and couldn't get acceleration back. Took car back to dealer (fortunately was only a few miles from the dealer) and they had it for 2 weeks and Chrysler recommended replacing both wiring harnesses and that should fix the problem. Within a week, same problem, driving on highway at 70mph - check engine and traction control light comes on, no ability to accelerate or maintain speed, car coasted down to 50mph and would lurch forward and cost back down. Returning car to dealer again (mid February). Quite dangerous to (repeatedly) loose acceleration and with no ability to maintain speed when driving at 70mph on a highway.
- Freeland, MI, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the check engine light was illuminated. The vehicle was taken to the dealer where they advised that there was an electrical issue and they reset the system. Later, while driving at highway speeds the vehicle suddenly decelerated before stalling. The contact was able to restart the vehicle and it was taken back to the dealer where she was advised that the cam sensor had malfunctioned. The vehicle was not repaired. In addition, the driver side rear third row seat belt suddenly locked with a passenger in the seat. While trying to loosen the seatbelt, it only continued to tighten around the passenger. The seat belt was eventually cut and the passenger received minor bruises to the abdomen as a result. The vehicle was taken to the dealer again where they replaced the seat belt. The failure mileage was approximately 1,500 and the current mileage was approximately 4,200.
- Belle Chasse, LA, USA
- Apollo Beach, FL, USA