The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine turned over, but the vehicle failed to start. The contact became aware that the jumper ends were burned. There was no fuel entering the engine. The contact stated that the silicon on the relays needed to be replaced and the fuel pump had failed. Additionally, the driver's side window became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

- Navarre, FL, USA

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact stated that the battery was replaced; however, the failure recurred. The vehicle was diagnosed by an independent mechanic as battery failure due to extended use of the fuel pump. The contact stated that the fuse had to be unplugged for the fuel pump to shut off. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 300,000.

- Jones, OK, USA

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.

- Louisiana, MO, USA

The contact owns a 2011 Dodge Grand Caravan. When the vehicle was turned off after driving, the fuel pump continued to operate. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.

- Trumann, AR, USA

The contact owns a 2011 Dodge Grand Caravan. When the engine was turned off, the fuel pump continued to operate. As a result, the battery died. The contact stated that the traction, ABS, and check engine warning indicators illuminated. The vehicle was towed to the contact's home after a few occurrences. The contact planned to take the vehicle to frank fletcher Dodge Jeep Chrysler (3314 stadium blvd, jonesboro, ar 72404, (870) 277-2011) for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.

- Trueman, AR, USA

The contact owns a 2011 Dodge Grand Caravan. The contact had to make repeated attempts to start the vehicle. The failure occurred numerous times. The vehicle was taken to an authorized dealer and an independent mechanic for diagnostic testing. The mechanic stated that the failure could possibly be contributed to the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.

- Pittsburgh, PA, USA