10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 64,188 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The front passenger active head restraint (headrest) deployed while the van was just sitting stationary in the garage, not from being rear-ended like it's designed.
- Fresno, CA, USA
Our headrest deployed while going down the road. It hit my husband in back of head but no real damage, he just has small bump. The noise startled me but I was able to stay on road.
- Soso, MS, USA
Head read spontaneously ejected or popped while parked. Almost like a airbag would.
- Pelzer, SC, USA
Was adjusting headrest down and it popped out cant get it to go back. Vehicle was stationary as I was cleaning
- Albuquerque, NM, USA
Purchased this vehicle in Sept 2013, immediately the second row, passenger-side seatbealt does not propel back. The seller of the vehicle, directed me to a mechanic to repair it but shortly after it occured again. Less than a year after purchase, the fuse/motor on the driver's seat just stopped and the seat is unable to be adjusted. Last week, went for repairs to front wheel bearing (tire popped directly off) and was advised the rear wheel bearing will also need to be replaced. Cannot tell if any of these are normal wear and tear or malfunctions with the vehicle, especially since I have only had it for 2 years.
- Philadelphia, PA, USA
On 2 occasions my daughter was sitting in the middle row passenger side seat, while going to recline the seat the head rest flipped up and hit her in the head as it would when attempting to fold the seat to put in floor(stow and go seats).
- Norwood , PA, USA
On several occasions, the latest being today, the seats have attacked passengers by springing forward in a very unsavory manner. On the rear bench seat, the headrest when in locked mode will release with a fury only known to the most vicious of creation smashing into the head of the guest. The middle seat has an equally nasty vertical effect that almost broke my tween's nose today as she was adjusting the seat. Dodge needs to look at the spring action on all of the seat components and recall all vehicles with stow and go seats and lesson the strength of the seat reclining springs.
- Sacramento, CA, USA
The contact owns a 2012 Dodge Grand Caravan. The contact stated that as she attempted to position the rear passenger's seat upright, the head rest slammed down and injured a child passenger. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified and but they provided no assistance. The failure mileage was 1,200. The VIN was unavailable.
- Pittsburg, PA, USA
- Parma, OH, USA