really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
73,438 miles

About These NHTSA Complaints:

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problem #4

May 152020

Grand Caravan

  • 101,250 miles
Driverside sliding door will not open electrically. Door will not unlock manually. Door will not open manually. People could be trapped in the vehicle by driverside sliding door not opening.

- Denton, TX, USA

problem #3

Sep 212016

Grand Caravan

  • 82,000 miles
The contact owns a 2012 Dodge Grand Caravan. While driving 40 mph, the driver's side door caught fire. The contact smelled smoke coming from the driver's side door. The fire department extinguished the fire. A fire report was not filed and there were no injuries. The manufacturer was not made aware of the issue. The failure mileage was 82,000.

- Hartland, MN, USA

problem #2

Jun 102016

Grand Caravan

  • 110,000 miles
The contact owns a 2012 Dodge Grand Caravan. While driving the vehicle, the door panel started melting and smoke filled the vehicle. The vehicle was pulled over, turned off, and the fuse was disconnected. The smoke dissipated and there were no flames. The contact researched that the vehicle was included in NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to the dealer where it was diagnosed that the interior of the driver door was severely damaged and needed to be replaced. The manufacturer was notified of the failure. There were no injuries that required medical attention. The failure mileage was 110,000.

- Ft Myers, FL, USA

problem #1

Jul 302012

Grand Caravan 6-cyl

  • 500 miles
It shakes rattles, rides like freight truck not smooth riding at all air comes around all doors dust also, doors rattle like they were not shut properly the van whistles at various times sounds like coming from motor or front of van under hood somewhere middle seats do not fold down into the compartment as shows to be stow a way seats it real shakes bounces like no shocks on it not smooth riding like the demo vans I test drove and is really load on inside from out side van from other noises and wind I have had it into the dealer 2 times for this I had less than 10,000 miles first time and it rode as if the van was 200,000 miles and over 10 years old they stated they fixed it but it was not. It has been this way since the day we bought it dealer says it gets better after 2 or 3 thousand miles or first oil change but it has not now it has the whistle thing going on bought the van May 22 2012 paid almost $30,000. For it expect for this kind of money it would ride smoother like the demos I test drove I am very disappointed in it. A friend asked about buying a new one like mine (she has handicap child) I told her to buy Kia instead it would ride better. It would be better if dealership had not lied also they were suppose to refund the $900. Excise tax if I bought it that day and still had to wait over a week for the delivery to dealer before I got my van.

- Antlers , OK, USA