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My husband was driving and as he accelerated from a stop light on to a 6 lane very busy street, the van kept accelerating on its own. He had to place the van in neutral and pull on to the side of the road as the rpm gauge was going crazy, like it did the first time this happened hitting a 6. He pulled over and shut the van off waited a couple minutes and started the van back up and drove the next 9 miles like it had never happened.
I called the dealership knowing that the shop was closed I wanted to at least speak to someone so I talked to the sales lady we purchased it from. Monday a service guy called and told me the soonest they could get my vehicle in would be on Friday!?!?!? I use this van on a daily basis during the school year to take 5 to 6 kids to and from school the whole week I drove them and picked them up I could not help but be afraid to think of what would happen if the van accelerated on its own while there were a group of kids crossing the street in front of me! My 7 year old practically refuses to ride with me if she don't have to go with me she won't or gets upset when she does for fear that we will be in an accident.
The dealership took it and ran diagnostics and of course no codes came up. The van acts as if you are hitting the resume button for the cruise control to get back to your set speed only it doesn't stop at a set speed it just keeps going. I contacted Chrysler about the issue. They arranged for me to have a rental vehicle while the dealership put 246 miles on my van and still called and told me that what I am telling them is not possible for it to happen. Well guess what, it does and has twice so far.
I bought the van brand new and I am the primary driver and my husband once in a while. We don't hot rod the engine (its a mini van for crying out loud) not to mention our kids are always with us and we just don't drive like that. Chrysler is telling me they have no clue what the problem is or even ever heard of such a thing. I am beginning to think that Chrysler just don't care about there product or their paying customers.
I love my vehicle and searched high and low till I found exactly what I wanted and this was it! I do not want a different vehicle I want this one and just want to feel safe when I am in it!
If anyone has an idea or a clue as to what it could be please help! thank you
Bloomington, IL, US
On January 20, 2015, I was pulling into a parking space at my son's work. I was moving slow and straightening the wheel approximately two to three feet from the sidewalk curb when the engine acceleration surged and my van lurched forward. I slammed my foot harder on the brakes in order to not slam into the building wall just past the sidewalk. The van stopped on top of the sidewalk after hitting the the car parked next to my van (as my wheels were still turned from turning into the parking space. The damage to my van and the car hit by my van totaled over $10,000. If a pedestrian had been on the sidewalk in front of my van, they would have been seriously injured or killed.
This is the second time in less than three weeks the engine unexpectedly surged while my foot was on the brake and the van was traveling less than 2 to 3 miles per hour. When the acceleration surged the van forward, it was extremely hard and fast as if the accelerator had been pounded to the floorboard. I have checked with my local Dodge dealer, who states there is no problem with this van and they have had absolutely no complaints about unexpected and powerful acceleration on the Dodge Grand Caravan. I find this hard to believe as there are many other reports on Dodge Forum Boards stating this exact unexpected and dangerous acceleration. I am afraid to drive my 2012 Dodge Grand Caravan.
My 2012 Dodge Grand Caravan is a little over two years old and has 32,000 miles. I have an appointment at the Dodge Dealer in my town but the service manager says they have absolutely no complaints of this nature on the Dodge Grand Caravan and will not be able to check out the car until my appointment several weeks from now. Until now, I loved my Grand Caravan -- now I am afraid to drive it. I want to know what accelerator sensor or computer module needs to be replaced in order to correct this dangerous defect.
- Gayle A.,
Howell, NJ, US
On January 4th, while pulling into a neighbor's driveway, I tapped the brakes to stop (I was going less than 5mph, so I didn't need to press hard) the engine suddenly accelerated hard. I immediately slammed on the brakes harder to stop the acceleration, and my van ended up five to ten feet in my neighbor's yard. I have no idea what caused the engine to surge, as my foot was on the brake and the van was only traveling one or two miles an hour in the driveway towards a stop. The unexpected engine surge was extremely scary and could have killed anyone in the vehicle's path.