really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13 miles

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problem #1

Oct 312011

Grand Caravan 6-cyl

  • Automatic transmission
  • 13 miles
I have a transmission manufacturing defect that should be afforded the same consumer protection as the 2012 Grand Caravan with engine sludge. My pump and axle seals began leaking while I was driving at 45 mph. I didn't notice until 20 miles were on the odometer. The dealership refused to examine it before I had to release it to ams vans for wheelchair conversion. It was returned to me with 36 miles on the odometer and it was leaking during the additional 16 miles. Unless Chrysler is willing to provide documentation that this transmission cannot be damaged by running it without fluid it should have been replaced under the 5 year 50,000 mile drive train warranty. But Chrysler and the dealership have refused to do so, replacing only the fluid and seals and leaving me with a damaged transmission on my new vehicle. This leak was documented by more than one technician not working for Chrysler or the dealership where it was purchased. Updated 04/13/12..updated IVOQ 04/19/12 updated 04/24/12......updated 05/15/12 * lj the consumer stated the check engine light did not illuminate and the vehicle is not being driven, because of the loss of transmission fluid which was installed at the Chrysler manufacturing plant for the purpose of lubrication and cooling the components, which reduced any possibility of protecting the moving parts and seals. Therefore, the transmission is as unsafe as the 2012 Dodge Caravan engines that are being replaced under recall for sludge. Updated IVOQ 05/22/12 updated 05/24/12 updated 01/27/15 updated IVOQ 05/24/12 updated 05/25/12 updated 06/14/2012 updated updated 06/28/12..updated 06/29/12...updated 12/11/12.....updated 12/19/12

- Newport News, VA, USA