1.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 99,000 miles
About These NHTSA Complaints:
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The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
- Wampsville, NY, USA
The passenger seat headrest deployed, the passenger was adjusting the seat to move back and adjusting the angle of the seat. There was no car accident to activate this action. It was startling to hear this and see this. It is highly defective in it's activision mechanism. The dealer wants to charge to fix this in the $1000. I see no logical reason for the head rest and now I can see if it deployed on the driver's seat, causing an accident. Consumer stated head rest has not been repaired.
- Gardena, CA, USA
- Winter Haven, FL, USA