10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 82,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to open or close with the key fob or manually. Additionally, the tire pressure warning light was illuminated due to the sensor being fractured. The contact called button Chrysler Jeep Dodge Ram (1220 E blvd St, kokomo, in 46902, (765) 360-4063) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 200,000.
- Kokomo, IN, USA
The passenger side sliding door does not open. I have four small children and I am concern that if their an accident I will not be able to get them out of the automobile.
- Memphis, TN, USA
The contact owns a 2013 Dodge Grand Caravan. After attempting to open the driver's side sliding door, the door could not be opened from inside or outside the vehicle. The failure was not diagnosed or repaired. A local unknown dealer and manufacturer were not notified. The failure mileage was 199,000.
- Abbeville, MS, USA
The contact owns a 2013 Dodge Grand Caravan. The contact stated that her grandson closed the automatic passenger side sliding door while the contact was leaning through the door. The door failed to retract and struck the contact. The contact sustained bruising to the left forearm that did not require medical attention. The vehicle was not taken to a dealer or mechanic. The vehicle was not diagnosed or repaired. The contact spoke to mullane motors Inc (6200 S transit rd, lockport, NY 14094) who advised her to call NHTSA. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000. Updated 07/13/17 updated 10/11/2017
- Buffalo, NY, USA
The contact owns a 2013 Dodge Grand Caravan. While the vehicle was parked, the rear power sliding doors were opened but the doors independently closed. The contact was in between the sliding door without the lock button being activated at the time of the failure. As a result, the contact sustained a bruise on the arm that did not require medical attention. In addition, the contact heard a noise when the doors were opened. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 8/19/15 updated 10/17/2017
- Corning, NY, USA
2011 Dodge Grand Caravan passenger sliding doors will randomly shut after being opened and reaching the full open position. Video demonstration will be posted soon on youtube with the previous sentence as search title. Occurs when any button in the car, remote, or manual handle is used to activate automatic opening of the door. Symptoms have occurred in many locations and at all car ground slope angles. Problem began after the recall powertrain software update. Car has been to dealer many times and symptoms have been reproduced at dealership. Re-training an affected door may reduce symptoms. A door module was replaced but did not repair problems. Because it is random passengers are unsuspecting. Multiple incidents have occurred with doors closing on passengers who enter before the door has finished opening. Multiple incidents have occurred of unbalanced adults placing babies into child seats who have less then one inch clearance to their arm with the door in the full open position and have no time to react. When this occurs the adult may lose hold of the baby. A parent placing a child in a carseat may have the door shut on their torso. Children or frail adults entering or exiting the vehicle may be ejecting into or out of the car and may be seriously injured during the fall. Children or adults entering or exiting the vehicle may have a body part trapped in the door and seriously injured.
- Carmichael, CA, USA
The contact rented a 2013 Dodge Grand Caravan. The contact stated that while the passenger was leaning into the rear passenger's side of the vehicle the sliding door erroneously closed and struck her in the head and knocked her to the ground. The passenger sustained a closed head injury, which required medical care, including a cat scan. The manufacturer was not contacted about the failure. The failure mileage was 2,000. Updated 09/18/13 the dealer was unable to replicate the problem.
- Longmont, CO, USA
- Metairie, LA, USA