According to my safety recall... if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may go to www.safercar.gov... so I am doing so because I feel it is not being done within a reasonable time. We contacted our dealer and we were not on the list in February so they added us and last week I called back and they said they haven't acquired any parts to make any fixes yet. The unfortunate part is we specifically purchased our vehicle with the intent to go on a family vacation and it sure would be nice to be able to crack the rear windows when you are going to be in Florida in July. I believe it is unreasonable that at this time a year the problem was discovered in 2014 and they still don't have any parts. The parts department said they have no idea when the parts will be available. So to sum it up my complaint is they aren't handling the matter in a reasonable amount of time.

- Sparta, WI, USA