10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 98,618 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Head rests spontaneously exploded while parked.
- Acushnet, MA, USA
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the driver's side head rest suddenly deployed without warning. The failure occurred while the contact was attempting to readjust the head rest. There were no injuries. The cause of the failure was not determined. Bank crossing Dodge (2377 homer rd, commerce, ga) was notified of the failure. The manufacturer was not notified. The failure mileage was 55,000.
- Athens, GA, USA
The contact owns a 2014 Dodge Grand Caravan. While the vehicle was parked, the front passenger seat head rest air bag abpruptly deployed. The front passenger seat was unoccupied. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The dealer was not notified. The failure mileage was 205,000.
- Beasley, TX, USA
The contact owns a 2014 Dodge Caravan. The contact stated that a spring device in the passenger headrest failed and struck the contact's wife in the back of her head. As a result of the impact, the contact's wife did not require medical treatment other than neck pain and a headache. The contact was given over the counter medicine and informed to return to the hospital if the pain persisted. The dealer (marion Chrysler Dodge Jeep Ram 44 worley rd, marion, nc 28752 828-652-2858) was notified of the failure and informed the contact that his vehicle was out of warranty and that he would be responsible for all repairs to the vehicle. The contact notified the manufacturer of the failure and was given a case number. The vehicle has not been repaired. The failure mileage was approximately 65,000.
- Marion, NC, USA
As vehicle was being backed up at a dealership parking lot the front passenger seat headrest deployed striking the passenger in the neck and skull area.
- Charlottesville, VA, USA
- Spencerville, OH, USA