10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,345 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger sliding door cannot be opened any more. Not electronically and not manually. Not from inside - nor from outside and hence is a huge safety risk e.g. in case of fire or accident.
- Seminole, FL, USA
This vehicle was reported as parked and unoccupied when a fire started in the engine compartment
- Washington, DC, USA
The passenger side sliding door will not open, it is stuck in the lock position and will not unlock with the inside or outside handle, and will not open with the power door buttons. Rear passengers cannot use the door to enter or exit. There are no warning lights or unusual symptoms besides the stuck door.
- Ankeny, IA, USA
Whenever the passenger sliding door unlocks, the actuator makes a loud buzzing sounds that is heard both inside and outside the vehicle.
- Smiths Grove, KY, USA
When driving on the freeway (40 mph or more) the driver and passenger side door trim flies off. This has happened to 9 out of the 11 Dodge Grand Caravan's that we own and has hit other vehicles causing them to swerve. If this happened once or even twice I wouldn't think much of it - but 3 of the Dodge Grand Caravan we actually replaced this piece more than once and it continues to happen. I would say that we have had at least 13 of these fly off in the past 2 years from our 2014 - 2018 Dodge Grand Caravan models. This is potentially very dangerous to other drivers and especially motorcyclists as it is a projectile!
- Yakima, WA, USA
When the temperature is warm the driver side passenger door malfunctions. I don't have the exact date written down but least now two summers in a row we have had this problem and it happens every time we use the door in the heat. We going over a bump in the road this will make the door ajar lights come on and the door will act like it is opened some. The rear of the door begins to make a continuous pounding noise. Also just closing the door in the heat the exact same thing will happen doesn't matter if you use the automatic door or not. The rear of the door continues making a noise, a pounding noise that is very loud. With two children in the back seat this concerns me very much. I do not want to be driving and the door open. I don't know if the latch is failing or what is happening. Many with the same model in various years have the same issue with no luck finding the reason. This is a major hazard. I would submit a video but do not see an option for video
- Mountain View, AR, USA
Drivers side sliding door completely shut. Won't open remotely nor manually. I've read too many complaints on this matter. Manufacture should take responsibility and do a recall for free repair.
- Hollywood, FL, USA
Rear passenger sliding door lock stuck in engaged position. Door will not open at all. Lock will not disengage. Vehicle off/stationary, upon return from drive. Child in car seat restraint inaccessible.
- Algonquin, IL, USA
Passenger side sliding door is stuck closed. Will not open at all.
- Tobyhanna, PA, USA
Drove van from 9am till 11am all doors functioned well. Parked at home. Locked car. At 1pm went to store in van shopped and found that driver side passenger door would not open from inside or outside after unlocked.
- Philadelphia, PA, USA
My 2014 Dodge Grand Caravan left side sliding door has suddenly become stuck. The vehicle was just sitting in my driveway when I came out one morning and it would not open. I cant unlock it manually or with the fob. When I googled the problem I see there is a slew of people all over the country with the same problem, with many different years of Grand Caravan's. Dodge has not done a recall because, I understand from others, that Dodge is charging $1100 per vehicle to fix the problem. Can you press them to do a recall? this is a safety issue since in an emergency to the right side of the vehicle, passengers will not be able to exit through the left side door.
- San Diego, CA, USA
The contact owns a 2014 Dodge Grand Caravan. The contact stated that the tailgate spoiler detached from the vehicle. As a result, the spoiler struck another vehicle. The failure occurred without warning. The vehicle was taken to the dealer, but the cause of the failure could not be diagnosed. The vehicle was not repaired. A police report was filed and there were no injuries. The manufacturer was notified of the failure. The failure mileage was approximately 32,800.
- Granbury, TX, USA
- Niagara Falls , NY, USA