10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
51,496 miles

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problem #2

Jul 222019

Grand Caravan 6-cyl

  • 102,993 miles
I had a minor collision where a car backed into me as I was driving forward at a slow rate of speed. Minor body damage to both cars. However, all of my front air bags deployed. Insurance, the estimator, everyone, is shocked they all deployed, or that any deployed considering how minor the collision was. My van, unbeknownst to me, had a knee airbag. The knee air bag exploded against my shins, causing extensive bruising, cuts, and gouges where the cover and casing shot out onto my legs like shrapnel. It felt like a bomb of sharp glass went off against my shins and knees, there was blood all over the place. I had to go to the er to get the wounds cleaned up and they're still trying to heal weeks later. Consumer stated car is at insurance auto auctions. Photos attached. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Starke, FL, USA

problem #1

Sep 172018

Grand Caravan

  • miles
Vehicle with 72,000 miles. A week prior, the driver seat belt alert light and beep started to alert. Vehicle taken to a local Dodge dealer and we were told that vehicle needed a new seat belt system and the total cost was $759 I asked if that faulty seat belt system was to be replaced under the warranty since vehicle was not even five years old nor more than 100K miles. Dealer explained that only warranty for seat belt malfunction was until 36K miles. I should not paid for a faulty seat belt and Dodge should have covered or check if a recall needs to be done.

- North Miami Beach, FL, USA