10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
92,777 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 182025

Grand Caravan

  • 95,108 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.

- Brigham City, UT, USA

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problem #3

May 082022

Grand Caravan

  • 108,000 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.

- Lawrenceville, VA, USA

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problem #2

Jun 072021

Grand Caravan

  • 97,000 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 70 mph, the driver-??s side headrest air bag deployed without warning. The contact pulled over and the vehicle was towed to be diagnosed. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact the dealer. The failure mileage was approximately 97,000.

- Garland, TX, USA

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problem #1

Jan 022021

Grand Caravan

  • 71,000 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while her spouse was driving 55 mph, the driver's side headrest deployed without warning. The vehicle was not taken to the dealer for diagnosis or repairs however, paul sherry Chrysler Jeep Dodge Ram (8645 N co rd 25A, piqua, oh 45356, (937) 778-0830) was contacted and provided a repair estimate. The manufacturer was not made aware of the failure. The failure mileage was 71,000.

- Piqua, OH, USA

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