10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
38,510 miles

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« Read the previous 20 complaints

problem #173

Sep 272020

Grand Caravan

  • 100,000 miles
In the past few months the both sliding doors of the van have not been working properly. Today September 27, 2020 both doors do not open and stay in the lock position. It is only able to open by pulling the lock towards unlock position and then pull the handle. The key fob and the open door buttons in the car do not work and there is a slight click sound sometimes but the door stays locked. This is a big safety issue as if we were to crash our children and or passengers will not be able to exit the car!!!!! seems like it is happening to quite a few Dodge owners.

- Shelton, CT, USA

problem #172

Sep 152020

Grand Caravan

  • 68,000 miles
My 2016 Dodge Caravan recently started a loud buzzing noise after the door locks or unlocks. This buzzing happens when I unlock/lock or open the doors.

- Riverview, FL, USA

problem #171

Sep 012019

Grand Caravan

  • 80,000 miles
The door lock actuator on the right rear sliding door has stopped working. My door is stuck on unlock, and is unable to be locked, manually or otherwise. My door also makes a loud buzzing noise every time I press the unlock button.

- San Antonio, TX, USA

problem #170

Aug 022020

Grand Caravan

  • 160,000 miles
I had to go to town at night to get groceries for dinner I put my child in the backseat. We got to the grocery store I parked right at the store doors because some people were walking around in the parking lot, I got out of my van and went to get my child out and the door was locked and would not unlock. The people noticed me struggling to get the door open and came towards us and I just got back in the van and left. This is a serious safety hazard that Dodge should fix! I pray no one dies due to being locked in during an emergency.

- Jefferson, SC, USA

problem #169

Sep 012019

Grand Caravan

  • miles
When the doors are locked or unlocked they make a buzzing noise.

- Lebanon, OR, USA

problem #168

May 282020

Grand Caravan

  • 135,000 miles
Driver side slider door is locked shut and I cannot open it. I believe the actuator has gone bad. Dodge needs to stand up and take responsibility for the repair on this. There are many, many complaints on this item. The repair cost is way too much considering all the complaints. Stand up and take ownership for your products. That is the best way to earn loyalty from buyers.

- Chesterfield, MO, USA

problem #167

Jul 112020

Grand Caravan

  • 41,000 miles
Every time I lock or unlock the doors a loud buzz comes from the passenger sliding door

- Griffith, IN, USA

problem #166

Sep 072020

Grand Caravan

  • 80,000 miles
The sliding doors make a buzzing noise when I use the lock / unlock button on my key fab or drivers door.

- Chicago, IL, USA

problem #165

Sep 072020

Grand Caravan 6-cyl

  • 54,727 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at low speeds, when she started to smell something burning inside of the cab of the vehicle. The contact stated service vehicle warning light was illuminated and then the vehicle stalled. The contact was unable to restart the ignition. The vehicle was not drivable. The vehicle was towed independent mechanic and was informed the fuse box was needing to be replaced. The vehicle was repaired. The contact called local dealer livonia Chrysler Jeep located at 30777 Plymouth rd, livonia, mi 48150, (734) 525-5000 and was made aware of the failure. The manufacturer had not been informed of failure. The failure mileage was 54,727.

- Westland, MI, USA

problem #164

Apr 302020

Grand Caravan

  • miles
My passengers rear door was not locking whether when the vehicle is parked, running, and driving. If someone was to attack me, or my family, I would have instinctively locked the door. It would not have had any effect on keeping people out. In my researching of how to fix the problem, I discovered that the more common problem is that the door will not unlock creating a greater hazard for emergency egress. The part is relatively cheap, but it is a real bear to replace. Previous versions of the Dodge Grand Caravan are much easier to repair. (I.e., 2000-2008+?) and cheaper to repair. However, on the 2016 version (2010-2020) one has to disassemble the whole inner door costing $600+ for a simple replacement. With the hassle, and cost owners of vehicles with similar problems are likely to "live with it." And put their family at risk. Https://youtu.be/dddclyjilya

- Mckittrick, CA, USA

problem #163

Sep 042020

Grand Caravan

  • 100,000 miles
Both latch assembly's on sliding doors do not work

- Lenoir City, TN, USA

problem #162

Aug 032020

Grand Caravan

  • miles
The driver back door makes a loud sounds when is being locked.

- Buda, TX, USA

problem #161

Sep 032020

Grand Caravan

  • 69,000 miles
All of the sudden, I have no power to even get over 40 mph. Great to happen in a busy city with my child in the car recovering from surgery. Had to pull over and get a ride home.

- Burgettstown, PA, USA

problem #160

May 012018

Grand Caravan

  • 45,000 miles
The door locks on both sliding passenger doors failed. There is no manual lock to be able to ingress and egress the vehicle. It started with an obnoxious buzzing sound when the lock or unlock button was pressed. It quickly then stopped working at all so that passengers have to climb in through the rear. This is not acceptable for elderly people or very small children. It is a dangerous situation in an emergency and highly annoying to say the least in day to day usage. This happened when the vehicle was just two years old! not acceptable! just wait until somebody is trapped in a dangerous situation that leads to death or severe injury. There should always be a manual way to enter and exit a vehicle.

- Beaufort, MO, USA

problem #159

Jul 122020

Grand Caravan

  • 88,000 miles
The sliding door on the driver's side has frozen. The door is stuck in the locked position and will not open. It will not open with the remote buttons or manually. I have children, so this is definitely a safety issue. I have looked on the internet and observed that many people have had similar experiences with the same model vehicle. There should be a recall for this problem. The average cost for the repair seems to be $1000.

- Mesa, AZ, USA

problem #158

Aug 102020

Grand Caravan

  • 74,000 miles
Can not unlock or open my left slider door at any time.

- Plymouth, MA, USA

problem #157

Aug 032020

Grand Caravan

  • miles
The sliding door on the right side makes a loud buzzing noise when you unlock the door.

- Scott, LA, USA

problem #156

Jun 032020

Grand Caravan

  • 53,000 miles
2016 Dodge Caravan with 53,000 miles on it. Both sliding doors stopped working. One was in the locked position and one in the unlocked position. We were able to get them to work by pushing the lock buttons manually while hitting lock/ unlock buttons. Now both doors make a loud buzzing noise when locking and unlocking. We bought the extended warranty and they tell us this is not covered under warranty. Dealer wants $900 per door to fix. This is a safety issue because they will get stuck again in the locked position and with small children in car seats this is very dangerous and unacceptable. Chrysler needs to take responsibility for poor products. Last van we will ever purchase by Chrysler or Dodge. Toyota or Honda here we come!!! also when a vehicle cant be locked who know who is hiding inside when you get out of work. It gets dark by 5pm where I live.

- Edgerton, WI, USA

problem #155

Jul 312020

Grand Caravan

  • 100,000 miles
I own a 2016 Dodge Grand Caravan. The driver's side sliding door will not unlock. There were no warning indicators illuminated. The vehicle was taken to landmark Dodge in independence, mo and the identified the problem as a failed lock actuator with estimated cost of $1,000. The same vehicle had the lock actuator fail on the passenger side 2 years ago and had it fixed. The failure mileage was approximately 100,000. Obviously there is an issue with the lock actuators for this model vehicle as there are numerous complaints of the same issue. I believe this is a huge safety hazard because if we were in an accident or the car caught fire it would be very difficult to get my 4 kids out of the back seat using only the passenger side door, and that is assuming the accident didn't damage the passenger door. I believe this should be considered for a recall, the car is 4 years old and should not be having these issues.

- Greenwood, MO, USA

problem #154

Apr 192019

Grand Caravan

  • 36,535 miles
Driver's side rear sliding door will not open. Per dealer, "found actuator internal fault. Replace left sliding door lock actuator and C pillar appliques."

- Homer Glen, IL, USA

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