10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
32,951 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Dodge Grand Caravan:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #209

Oct 062023

Grand Caravan

  • miles
The sliding doors does not unlock on its own. Needs to be manually unlocked and makes a buzzing sound when pushing the lock button.

- Elm Grove, WI, USA

problem #208

Aug 182023

Grand Caravan

  • miles
Van started fine and as I was driving the engine started revering hard and felt like it was having a hard time sifting lucky I was near my mechanic and they did that plug in and test it because the engine light came on right when I pulled in and said the transmission is gone they where able to find a rebuilt engine for my van and replaced old with a compatible engine now when this happened I had 60,000 miles. He did tell me that unfortunately they have seen this issue alot with the dodge caravan transmission just cuts out like this with no warning at all and I Googled this issue and it seems to happened to alot of other van owners. There is another issue going on that every time I get in my van before putting the key in the ignition there's a humming sound and when I park and pull out my key after car is off it makes a humming noise I have no clue what is going on but when I Google this issue it seems to be a escalator I don't know why there's not a recall on what is causing this to go on but it seems to be a dodge grand van issue.

- Port Saint Lucie, FL, USA

problem #207

Sep 202023

Grand Caravan

  • miles
The sliding door power locks are stuck locked closed. I can-??t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won-??t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that-??s not a safety issue, I don-??t know what is. NHTSA has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not -??buzzing-?? when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1-800-423-6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at NHTSA is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.

- Hot Springs Village , AR, USA

problem #206

Sep 092023

Grand Caravan

  • miles
The rear passanger door on 2016 Grand Caravan SE plus will not lock or unlock.the door actuator is stuck in unlock position as it causes concern for break ins and the safty of my children if some one walks up to the door and opens it.I saw there is an extended warranty for the rt models not sure why other models that have the same issue are not included.

- Phillipsburg, NJ, USA

problem #205

Sep 052023

Grand Caravan

  • miles
Drivers side passenger door stuck shut(locked) and buzzing sound when lock button is used.

- Trenton, MI, USA

problem #204

Aug 012023

Grand Caravan

  • miles
Actuators on sliding doors fail and doors become stuck in the locked position. Rear passengers become stuck.

- Baltimore, MD, USA

problem #203

Jun 012023

Grand Caravan

  • miles
Driver's side rear sliding door stuck shut. It won't lock or unlock electronically or manually.

- Brookfield, IL, USA

problem #202

Jul 252023

Grand Caravan

  • miles
Both sliding doors are locked and can't be opened manually or automatically our kids and passengers can't exit safely in the event of an accident or fire. The issue has been confirmed and warranty extented-dealer charged $155 and told us that the door being locked and not being able to open is not the issue but the latch is defective. (we don't believe this to be true) this issue has been confirmed by manufacturer and we recieved a letter directing us to take the car in for repairs for these issues. The power lock actuator made a clicking/buzzing sound as described in the letter from fca us llc before going bad. We are trying our best to resolve this issue because we have three kids that are daily passengers.

- Southfield, MI, USA

problem #201

Jul 222023

Grand Caravan

  • miles
Passenger side active headrest deployed on its own while driving. No accident or collision involved. 16 year old son was seated in the passenger side seat when the headrest deployed on its own. Luckily no injury to my son. Want to report this issue to prevent any possible injuries that may arise due to malfunction deployment of active headrest. Researched online and discovered that this is an ongoing issue with Chrysler/Dodge vehicles and is not covered under warranty. Will have to search for a used replacement part since dealership cost for repair is too costly.

- San Jacinto, CA, USA

problem #200

May 262023

Grand Caravan

  • miles
Actuator in left sliding door went out so now the door will not close or latch unless it-??s unplugged-?? however still will not lock. Now the right side is doing the same.

- Clinton, WI, USA

problem #199

Mar 012023

Grand Caravan

  • miles
Door buzzes when unlocking it, all the time..

- Yuma, AZ, USA

problem #198

Jun 122023

Grand Caravan

  • miles
The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.

- Waukee, IA, USA

problem #197

May 012022

Grand Caravan

  • miles
Loud buzzing noise when locking and unlocking door. Have been told its the actuator

- Saint Joseph, MN, USA

problem #196

Apr 272023

Grand Caravan

  • miles
Hood latch bolts fell out while driving and the hood flew up and broke the windshield. I was going down a hwy 60mph raining at night.

- Indian Trail, NC, USA

problem #195

Mar 252023

Grand Caravan

  • miles
The passenger side sliding door lock actuator seized, forcing the door to be stuck closed in a locked position. I tried unlocking via the key fob, the door power lock controls, and manually unlocking the lever on the door. None worked. If I had gotten into an accident or had another emergency when this failed, I would not have been able to get the door open to get my toddler out of his car seat. When I looked online, I saw that this was a common issue, but no recall has been issued.

- Las Vegas, NV, USA

problem #194

Jun 152022

Grand Caravan

  • miles
Actuator failed and car makes a loud buzzing sound when locking or unlocking the door. Back driver-side door won't open.

- Boulder, CO, USA

problem #193

Aug 012022

Grand Caravan

  • miles
Passenger sliding door fails to unlock and/or buzzes when locked.

- Bloomington, IL, USA

problem #192

Jan 172023

Grand Caravan

  • miles
Loud buzzing sound on passenger side when locking or unlocking doors front and side door very loud buzzing sound afraid if I have my grandbabies in back seat is the door going to fly open or worse what is the noise and is this a recall that can be fixed never happened before now it is all the time buzzing when you lock and unlock doors.

- Steger, IL, USA

problem #191

Nov 252022

Grand Caravan

  • miles
Sliding electric door on driver side will not open. It is locked into the closed position and I can't open it manually. Will not open no matter what I try

- Oriskany, NY, USA

problem #190

Oct 172022

Grand Caravan

  • miles
In July of 2022, the air conditioner failed. Called to make an appointment with DeLuca, the part did not come in so we did not bring the van in for repair. In August 2022 the van started stalling while driving on occasion. Brought into the mechanics but he could not see an issue of why the van would be stalling and could not diagnose when the van was stalling as it did not occur while he was inspecting the van. On October 17, 2022, the driver of the van called to say that the engine started smoking, there was a big puddle under the van and he could not move the van. He was stuck on the side of Tower Hill in Auburn, NH in a dangerous spot.

- Plaistow, NH, USA

Read the next 20 complaints »