The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.

- Aurora, CO, USA

Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I-??m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn-??t fit all our grandkids in, so it-??s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained -??all oil change, tires and brake record-??s-?? as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did.We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won-??t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- New London, WI, USA

It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.

- Sauquoit, NY, USA

Both back doors have failed lock actuators. I-??ve gotten a repair quote of over $1400 per door to get fixed. Both doors buzz and one has actually locked shut. Extremely inconvenient with children.

- Brookline, MO, USA

I bought a 2016 Dodge Grand Caravan in December 2019. I just recently learned of a recall for the sliding door actuators. The driver side sliding door stopped working about 3 months after I purchased said vehicle and has never worked since. The passenger sliding door has been having problems since early 2020, about 1 year after purchasing said vehicle. Just recently it (passenger door) has not been closing nor sometimes not opening. I find this as a hazard when I am carrying family/friends, or even myself. If the vehicle were to have a fire, collision, it would be very hard for someone to enter/exit the vehicle. I am asking to have my vehicle repaired as such "recall" was made on my 2016 Dodge Grand Caravan, and I was not notified by the auto dealer, in person, nor by mail.

- Beaverton, OR, USA

transmission

- Tampa, FL, USA

Driver side sliding door stuck locked. Not able to open the door. Extreme safety issue. Passenger is not able to exit the car in emergency situation

- Kenneth City, FL, USA

Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door shut and head rest adjacent to it just popped apart and hit the head of the person in the driver seat.

- Bixby, OK, USA

The back door on my 2016 Dodge Grand caravan on the driver side will not open from the inside or the outside I can't get my infant out if there was a fire or an accident vehicle only has 47,000 miles on

- Cottage Grove, OR, USA

When leaving for a family outing on Saturday, I noticed the driver headrest did not look right. It was separated in 2 pieces and would not go back together. When trying to find a resolution I learned that this unexpected deployment is a common problem that apparently Dodge is not yet willing to fix. I called the dealer where the van was purchased and they confirmed that there are NO recalls for this vehicle and the repair would be out of my pocket. They would not even quote a price without bringing the vehicle to the dealer to diagnose (for $119). I am willing to provide photos for anyone that needs it to confirm this separation to include drivers door label and VIN number. It should not take $119 for anyone to confirm this AHS deployment. Frankly, I am appalled that the manufacturer is not choosing to recall vehicles with this complaint or that there is an active investigation about this matter but NO recall. How are these vehicles considered safe? And how long will we have to drive a vehicle that cannot protect us because safety mechanism has already activated (without a crash until there is one)?!

- Fayetteville, NC, USA

Sliding door latch mechanism failed on the right rear passenger door. Part number 68030380AE. The right rear passenger door was locked in the closed position. No amount of effort would open the door. I feel this is a severe safety issue. If there was an accident, especially involving the vehicle catching fire, the passenger would not be able to exit the vehicle. Please help. There should be a manual override for this latch mechanism.

- Poplar Grove, IL, USA

My car started making a loud buzzing sound after starting it up and driving. The sound startled me and I was scared to drive. It stopped so I continued on with my day. Every time I started it up and drove it did the same thing. Finally after getting home and hitting the lock on my remote, it did the same noise locking the car. I realized it is an issue with a motor on the automatic locking mechanism. I don-??t know what it means or if it-??s a safety issue but it really frightened me because it-??s so loud. I don-??t have a picture but I do have a video of the noise.

- Henderson, NV, USA

Passenger's sliding door will not unlock electronically or manually making an obvious safety hazard for my children Gran children. All other doors are working at this time. Problem started approximately 04/01/24. My research has shown many complaints of this safety hazard for this year/ make/model 2016 Dodge Grand Caravan. Should be recalled if not already. Unique.

- Orlando, FL, USA

Sliding door got stuck shut and buzzes every time doors are locked.

- Haslet, TX, USA

Transmission. Available for inspection No it has not been reproduced or confirmed by anyone No it has not been inspected Check engine around 8 months ago

- Chicago, IL, USA

Rear door locks malfunction and fail resulting in doors locking. They then cannot be unlocked and opened either with key fob or manually. This is a major safety issue.

- Buffalo, NY, USA

My drivers side sliding door actuator was replaced several years ago under warranty due to buzzing noise. Now it will not allow that same door to release the lock to open it up.

- Rio Grande, NJ, USA

2016 Dodge Grand Caravan, sliding passenger door on driver side will not unlock or open. Per local mechanic the lock actuator has failed. Should I end up in an accident someone could be trapped in the vehicle. I also transport a mobile wheelchair and can only load it from side doors. Should the other latch fail it will be impossible to load or remove wheelchair. This should be a safety issue.

- Roanoke, VA, USA

the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency

- Clay, MI, USA

Dealer edited the carfax to make no accident reported car but when I ran carfax it has 2 accidents. Dealer this fraud might be consider as fraud. Detail: Bought the car on April 2023. FairFax motor provided me no accident carfax but when I ran my own carfax found that car had 2 accident. Accident No.1: First accident reported on May-2018 but Fairfax motor gave me carfax had no accident. This people tempered carfax report. I have original copy with my sign on it with purchase deal document. Uploaded the dealer fraud copy of the carfax report. Accident No.2: 2nd accident reported on 04/26/2023 but I purchase the car on 04/22/203 and got delivered my home by (Sales person) on 04/27/2023. I have delivery text massaged confirmation for proof. How can they had accident before delivery and not informed me at all? I did email couple of time to (Sales person) for justification and ask me to connect (owner or manager) but she ignored my email.

- Woodbridge, VA, USA