The driver's side power sliding door locked and would not open either by mechanical means or power slide using the handle or the button over the driver's head. Then the next day the passenger side sliding door did the same thing. I had to hit the door with my socked foot from the inside while trying to unlock the door manually. I was eventually able to get the driver's side sliding door open by this means and the passenger door started to work also. The problem now is the actuator makes a buzzing sound when I hit the lock button either on the door or the keyless remote or when the vehicle reaches auto lock speed. This is a HUGE safety issue for rear passengers. If there is an accident or vehicle fire, the rear passengers will not be able to get out and might suffer severe injuries or die!!!!!!!!!!!

- Dunlap, IL, USA

Rear driver side door is stuck in locked position. Can not electrically or manually unlock or open door. This is a safety concern for children in vehicle.

- Lake Saint Louis , MO, USA

I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power sliding doors and locks; recently the drivers side rear door has stopped sliding and will not unlock at all, either with the key or manually. APPARENTLY this is a WELL-KNOWN ISSUE ; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $200 diagnostic fee and approximately $1300-1700 to have the door repaired. THIS IS A COMMON FACTORY DEFECT that is also a SEVERE SAFETY HAZARD. I have two young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely" If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will NOT OPEN AT ALL!! Now the passengers side rear slide door is making really loud noises, . Loud enough to startle people walking by or in the van trying to get out. So, it is also about to go out and that will leave no way in to the side of the van where my children and elderly parents sit to get them out and it will be another $1300- $1700 to fix. Will it take the Death of a child for Dodge to issue a recall on the common problem" Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. After a quick search I have found so many more people that have the same exact problem and Dodge still isn't willing to help. Please contact me if you need more information. Thank You

- Cosby, TN, USA

The driver's side door is stuck in the locked position. You cannot unlock it manually, you cannot open the door manually. The key fob will not open it. The button on the top of the van will not open it. If this happens to all the doors, we could be stuck inside. We live in South Carolina where the daily summer temperatures are over 90. If all of the doors get stuck, who knows if the windows will get stuck. What if we get stuck in the car" We have contacted someone to repair it and it is over $1200. That is ridiculous for a 5 year old vehicle. There were no warnings of this and the door opened about 10 minutes before this happened. I am on a Q&A post about this issue with almost 200 other people who all have the same issue. How is this not a huge safety concern for you at Dodge"

- Conway, SC, USA

Passenger sliding door lock actuators fail. This failure prevents the ability to lock or unlock the door via the FOB, press buttons or from the drivers console. This also prohibits opening the afflicted door from outside of the vehicle. Children are often unable to manually unlock the door and exit.

- Kansaville, WI, USA

Passenger side rear sliding door stuck in locked position. Unable to open door/unlock door using key fob lock button, key fob door button, console door button, outside door handle, inside door handle. Cannot manually unlock door or unlock using any of the power unlock buttons in the car or on the fob. Door operates correctly right up until it doesn't with no warning. I have an handicapped passenger for this vehicle. He was not in the car, but could have been. Any person would be unable to exit the vehicle from the middle row passenger seat thru that door. If it was a carseat, another individual would have to climb in from another entry point and release the child. If it was my adult son with cerebral palsy, removing him from the vehicle would be arduous and impossible in an emergency situation. Given that passenger vans are often used for ADA persons, this is a serious safety issue and needs resolution.

- Livonia, MI, USA

After driving the vehicle 15 miles or so, the vehicle begins to cut off when you have to come to a stop. It will start back up, nut continues to get worst the longer you drive it.

- Gatesville, NC, USA

I have a 2016 Dodge Grand Caravan and when I unlock the passenger side sliding door using the unlock button from the remote it makes a loud buzzing noise. Sounds like maybe a gear is grinding in the unlock mechanism.

- Buena Park, CA, USA

Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.

- Westwood, NJ, USA

My 2016 Dodge Caravan back sliding door started buzzing and sometimes doesn't unlock. It is driving me insane. It is very loud. I've seen many people complaining about it.

- Salisbury, MD, USA

The driver side, rear sliding door on my 2016 Dodge Grand Caravan wheelchair van with 38,806 miles is locked shut. This happened on April 10, 2021. Cannot access the person in the wheelchair in the rear of the vehicle quickly in case of a medical emergency. This is a safety issue. This defect appears to afflict this Dodge van. The defect part is an electrical actuator that locks/unlocks the sliding doors.

- New Bedford, MA, USA

The sliding door on my 2016 Caravan sounds a loud buzzing alarm while driving when the automatic door locks engage. It will periodically not unlock when stationary and the door will not open when needed. Disabled members are not able to have a safe exit through the doorway.

- Blue Springs, MO, USA

The passenger rear sliding door is stuck in the closed position. Attempts to unlock or open the door both manually and by key fob were unsuccessful. Door will not open nor will it unlock. First noticed while vehicle was running but stationary.

- Cottage Hills, IL, USA

The sliding door on the driver's side of the vehicle suddenly became inoperable for no reason. It does not open, close, lock, or unlock. It would trap a person in the vehicle if the was a need to escape from that side.

- Greenwood, IN, USA

Both locks on our sliding doors have gone bad. One is permanently locked and one does not lock at all. The car has less than 60K miles on it. There is wear and tear on a vehicle, but it seems odd both would fail that quickly. A quick google shows that this appears to be a known issue.

- Pittsburgh, PA, USA

Significant oil leak on 2016 Grand Caravan due to oil filter housing crack. Mechanic was careful not to over torque and leak did not occur until outside temperatures dropped below zero. Leak was discovered while vehicle was stationary bc of large puddle of oil. Vehicle is unsafe to drive.

- Madison, WI, USA

My transmission is going out car goes into 5 RPM when only going 30-40 mph back seats don't unlock to fold away back sliding doors don't lock even after alarm is activated and have had a brake

- Phoenix, AZ, USA

I was going back to home at 8:45 pm when I turn a road and press the gas to keep going the vehicle never move forward and did stop couple seconds later and never moved again the vehicle start and everything does work but won't move forward or back

- Roanoke, VA, USA

Driver side door lock actuator has faulted resulting loud buzz sound due to the electrical motor in actuator to not properly move. Fearful of a electrical short occurring especially since this where my 4yr old daughter has to sit. Also if the lock possibly goes completely out I'm fearful of 2 things 1. as my daughter sit by that door it at any moment becomes not locked allowing her to open while vehicle in operation 2. vehicle no longer locked while vehicle unattended allowing anyone acess it's been buying for awhile now have not received any safety recall information on this yet. Thank you

- Foeest Hill, LA, USA

Our 2016 Town & Country has a problem with the door actuators. I get a buzzing when I unlock the doors in the passenger sliding door. I have searched on line and this is common defect in this model vehicle and it seem like the issue is known to Chrysler and reported to NHTSA.

- Willis, TX, USA