10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,500 miles

About These NHTSA Complaints:

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problem #6

Jul 182024

Grand Caravan

  • 56,000 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

- Port Charlotte, FL, USA

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problem #5

Oct 262023

Grand Caravan

  • miles
Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.

- Bullhead City , AZ, USA

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problem #4

Nov 212022

Grand Caravan

  • miles
All engine and interior is muddy, i brought it once for windows not working and motor got replace, transmission was replace now gasoline leaking and ac is not working, electric ports dont work

- Los Angeles, CA, USA

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problem #3

Feb 022017

Grand Caravan

  • miles
This is my 3 Town & Country mini van. However the last two I've had issues with the seat belts getting caught up in the seat belt retraction system and eventually begin to tear. This has compromised the safety of my family. Our 2008 mini van was within warranty when the problem occurred and therefore we were able to get it fixed. Now we have a 2016 town and country and at least 4 of the 7 seatbelts are fraying.. the fact that it's happening to nearly all the seat belts makes me think there's a design flaw.

- Ely, MN, USA

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problem #2

Jun 112019

Grand Caravan

  • 58,000 miles
When moving the drivers seat. The airbag light comes. On. move the seat back the light goes off.

- Poquoson, VA, USA

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problem #1

Jul 022017

Grand Caravan

  • 15,000 miles
The middle bench seat is not wide enough to safely hold an infant car seat even though it has a latch system for the car seat. The infant car seat hangs off the seat and is not safely supported by the seat an Chrysler has no safe alternative to fix the safety issue. Also since it's a bench seat you cannot use the seatbelt that crosses the walkway for any car seat because this is also a safety issue that Chrysler does not have a resolution for. These issues are when the vehicle is stationary, and in motion on any city street or highway, turning, or traveling straight. Chrysler does not care if parents can safely secure a car seat of any kind in their vehicles. Instead they tell you to read the manual for the car seat and for the vehicle you purchased and that's it.

- Puyallup, WA, USA

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