10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,210 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger seat neck head rest exploded without any warning or no vehicle accident. I was at a stop light when this happens.
- San Antonio, TX, USA
I had just finished a 45 minute drive to work without incident. The vehicle was in park and idling in a parking lot, while I sat in the driver's seat. All the sudden the headrest smacked me in the back of my head and made a loud popping noise. After getting out to see what happened, I discovered my headrest had deployed the safety feature, of popping forward.
- Green Cove Springs, FL, USA
The headrest on the front passenger seat randomly deployed due to design defect. The plastic housing that holds the pin broke under the regular stress of the spring causing the headrest to deploy without warning.
- Sacramento, CA, USA
My husband pulled into a parking space. He placed the Caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.
- Palm Coast , FL, USA
The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.
- Little Canada, MN, USA
Passenger front seat headrest deployed while vehicle was parked. No collision occurred to initiate this. I see this is a huge issue online with to s of caravan owners. This really should be recalled before someone gets really hurt if sitting in one of these seats and it occurs without reason!
- Womelsdorf, PA, USA
The contact owns a 2017 Dodge Grand Caravan. The contact stated that a bolt connected to the front passenger seat had come loose causing the seat belt to become detached from the front passenger seat. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 54,000.
- Sardina, OH, USA
My husband pulled into a parking space. He placed the Caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.
- Palm Coast, FL, USA
The front passenger seat is being ripped and shredded by a sharp metal part of the seat frame that protrudes into the side of the seat cushion. The frame is covered by the plastic seat base.
- Romulus, MI, USA
- Hinesville, GA, USA