10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 32,311 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side sliding back door will not open. Latch will not automatically or manually unlock. Safety hazard as nobody can get out that back door. 2017 Caravan GT 66K
- North-Chesterfield, VA, USA
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the driver's side rear electronic sliding door was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 46,870.
- Scranton, PA, USA
Both sliding doors are stuck in locked position. Cannot be opened with keyfob, manually, or with the overhead button in the cabin. The doors make a clicking noise even when they try to open.
- Phoenix, AZ, USA
Both rear doors will not open at times from any source (ie. Handle, key, or button on upper dash). Worked fine then all of the sudden the door won't open. I am worried that if something was to happen my young daughter would not be able to get out of the car.
- Sheridan, AR, USA
2017 Dodge Caravan rear driver side sliding door is stuck in the lock position. It won't open or unlock automatically or manually. It was fine when I went to bed the night before. Went to put the kids in the car the next morning it wouldn't open.
- Shelby, NC, USA
Front passenger door unlatched while the vehicle was in motion and will not latch. Door can not be shut and remain latched rendering the vehicle inoperable. This also happened to the driver side door and was repaired on 01/06/20
- Wakeman, OH, USA
Passenger sliding door stuck in lock position can not open with fob, inside button or manually. This occurred at approximately 66,756 miles. The vehicle has automatic locks and locks when driving.
- Albany, NY, USA
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door ceased. Jacksonville Chrysler Jeep Dodge located 11101 nursery field drive, jacksonville, fl 32256, (904-570-4758, was contacted by phone and informed of the failure. The contact was informed that the vehicle was not subjected to a recall but was covered under the warranty. The contact was also informed that there would be a small out-of-pocket fee assessed as a part of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,484.
- Jacksonville, FL, USA
The passenger side door slams really hard when closing while on a hill and the sensor doesnt stop the door from shutting. The door slammed on my daughters foot. The vehicle was parked in my drive front facing downward.
- Baltimore, MD, USA
I am unable to open passenger side door, manual or automatically I have 2 toddlers. I need to be able to get one of my kids out if it was an emergency. I have a 2017 Dodge Grand Caravan this should not be doing this at all.
- Lewisville, TX, USA
Parked in driveway, tried to open rear driver side door and it is locked and I cannot unlock it. My husband suffered a massive stroke and this van is how we get around. It is imperative this be fixed as he is in a wheelchair permanently and would be stuck inside if, god forbid, an accident or fire happened.
- Marietta, GA, USA
Driving on highway, heard flapping noise. Pulled over, opened passenger door, trim was hanging off. Took it off. Found out it is called applique/molding/ tape door pillar front door. Went to dealership in san antonio yesterday, was told that even with maximum care plan this trim was not covered because it was considered cosmetic. This is my 3rd Dodge Grand Caravan and the second one to have this problem.
- San Antonio, TX, USA
Driver side passenger door is stuck in the locked position. It cannot be unlocked manually, with the key fob, or the unlock buttons on the doors. The door will not open. This is a horrible safety hazard!!!
- Buena Park, CA, USA
Driver side rear passenger sliding door will not open. It seems to be locked and won't unlock electrically or manually. Vehicle is stationary.
- Gaston, SC, USA
- Fort Wayne, IN, USA