The drivers side passenger sliding door is stuck in the lock position. I can not manually unlock it, it will not unlock with my key fob or the buttons on the interior. The door is stuck closed and locked.

- Jersey Shore, PA, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding door failed to open from inside or outside the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,724.

- Pensacola, FL, USA

Drivers side sliding door is stuck in the lock position and will not open

- Bumpass, VA, USA

2017 Dodge Grand Caravan driver side door just stopped operating. Cannot open with key fob or manually inside or out. This poses a safety concern as you cannot get in or our of vehicle on that side in the back seats. This happened all of a sudden. Just stopped working as sitting in driveway.

- Muskogee, OK, USA

I own a 2017 Dodge Grand Caravan GT and my rear sliding driver side door just stopped working for no reason. It is locked in position and the door won't open. I got in the vehicle one morning and while warming it up I went to open the door and it just would not open. So I went to the dealership that I purchased the van at and they checked it out and told me that the left side sliding door lock actuator is broken.

- Fredericksburg, VA, USA

Driver's side rear sliding door won't open. It is stuck in place. The lock won't lock or unlock. It was working one day and then the next it stopped. Nothing is blocking its path.

- Enigma, GA, USA

Passenger side door will not unlock and is stuck I lock mode. I cannot open the door.

- Hillsboro, TX, USA

My wife hit a deer going 70 mph driving northbound on I65 right after crossing the tenn. State line. The deer hit the front center and passenger front of the van and the airbags never deployed. The airbag lights came on and stayed on but the airbags never deployed. The fender molding was ripped apart, radiator was pushed into the the engine block, passenger light was demolished and pushed in to the engine compartment, all the electric warning lights came on except the engine light and the fender well was pushed back 1/4 inch and in 1 inch into the passenger door. A red lightning bolt came on and the vehicle stopped running. Tow truck came and they were not able to get the vehicle out of park.

- Hodgenville, KY, USA

Rear power sliding door stuck closed. The rear power sliding door appears to have no manual method of opening. When electrical components fail the passengers have no way of forcing open. The dealership had the vehicle for 2 days before being able to open the door.

- Irwin, PA, USA

Loud buzzing noise when locking and unlocking rear passenger sliding door. You hear the noise 100% of the time when depressing the electric door lock button, either to lock or unlock.

- Jacksonville, FL, USA

Sliding door on side got stuck and is stuck in the lock position and won't open manually or electronically or by button. Vehicle was stationary.

- Mesquite, TX, USA

Arriving home from a dr. Appointment the door directly behind the passenger seat quick working completely. There was/is absolutely no way of opening this door. The passenger in that seat was a 92 year old man who had extreme difficulty exiting in an alternative manner through the door behind the front passenger seat. Fortunately it only caused him pain and discomfort for a few days. This presents a serious safety hazard in the event of and accident / fire and the occupant is unable to escape. Please recall all vehicles with this issue.

- Waddington, NY, USA

Drivers side sliding door will not open from inside or outside either manually, by key fob, or inside buttons.

- Temecula, CA, USA

Driver side sliding door is stuck in the locked position.suddenly stopped responding T to the the key fob or the control inside of the van. It cannot be opened manually either. First noted in late June of 2020

- Snellville, GA, USA

Door stuck in locked position, 78000 miles. Can not manually unlock or unlock with automatic opener.

- Lakeville, MN, USA

The drivers side sliding door actuator has stuck in the locked position. I am unable to open the door, and if there was an accident or fire, I would have to go around to the other side to get my infant out of her car seat.

- Woodland, WA, USA

Drivers side sliding door stuck shut with my mom in the seat, she is highly claustrophobic, she almost had a panic attack by the time we were able to get the other side unloaded so she could slide out of the back seat. This was a serious health issue for my 76 year old mother, what if both sides had stuck shut, she probably would have had a heart attack before we were able to figure out how to get her out. This needs to be fixed and now. Door still stuck locked shut and there was no warning when it happened, it just did. She is scared to ride in my vehicle now because she doesn't want to be stuck inside again.

- St Regis, MT, USA

The passenger side sliding door is struck in the lock position. Once closed it is unable to open. There is no way to open it with the fob or inside unlock button.

- Albany, NY, USA

Sliding door on driver's side will not unlock and therefore will not open. Nothing happened, just stopped working. Cannot unlock it using any of the buttons and cannot manually unlock it. Van is only 3 years old and there has been no damage to the door or van. May create unsafe situation if unable to exit the vehicle, especially if there is an accident that damages other doors.

- Lynchburg, VA, USA

The passenger rear sliding door is stuck in the locked position, cannot manually unlock, and will not open. The problem was noticed in the park position and could not exit the vehicle from the passenger side.

- Hermiston, OR, USA