The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside

- West Bend, WI, USA

Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.

- Quanah , TX, USA

The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.

- Las Cruces, NM, USA

The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans. I have 65000 Klms on the vehicle from my research it will cost around $600 to fix. I am concerned that eventually the lock will fail and compromise my vehicle. From what I have seen you need to take the door totally apart to get to the actuator. I find it very odd that all the vans have the same actuator go faulty passenger side

- Ridgeway, NY, USA

We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people. If the locking mechanism is malfunctioning, that is a safety concern. Especially when you have children in the car often. The doors also stall and jam when opening and closing and get stuck. Since they aren't manual, but electric this causes a problem.

- Waldron, AR, USA

Engine/Transmission: Transmission was replaced by Manufacture. P/T Not shifting into gear properly. Hard shifting into gear. Slow start climbing incline in hills, speeds up drastically when the car is starting to decline, knocking noise. Dash lights, odometer, and warning lights come on and off without warning. The car has to be turned on and off to make the odometer, dash lights and warning lights rest and work. Safety: 2017 Dodge Grand Caravan will suddenly stop while driving at 65--70 mph in traffic without notice. The vehicle is unable to be physically moved out of the drive gear or any gear. The vehicle has been inspected by Doge dealership and found nothing wrong several times. Transmission light is on. No warning lamps, or messages to tell the driver the vehicle will suddenly stop at a high rate of speed or any speed. All of the gauges including lights will turn off without any warning while driving at any speed. There is a burning smell. Started from 2019 to present date.

- Fredericksburg, VA, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V139000 (Electrical System) however, the Vin was not included. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and confirmed that the Vin was not included. The failure mileage was approximately 58,667.

- Raleigh, NC, USA

Both sliding door locks on my Dodge Caravan are not working. The driver-??s sliding door will not lock with the key fob or with the button inside the car. On the passanger-??s sliding door side, the door is stuck in the unlocked position. The key fob or the button inside the car will not unlock it. Also, it I manually lock the drivers side sliding door, it will not unlock with the key fob or inside button. This is dangerous Bc I-??m driving around in an unlocked car. Also I-??m leaving my car unlocked. I have 4 young children. I have seen many, many complaints of this online. It is a common issue with the 2017 Dodge Caravan. I have called Dodge and they did not deny that they knew about this. I got a quote from the dodge dealership. The lock actuators need to be replaced. I have the quote and it-??s $1,800 to fix. This should be recalled!

- Crestview, FL, USA

Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly. No inspection has been done except by me though I have seen hundreds of others complaining of the same issue with this make and model. No warnings or messages for this either. This needs to be a recall fix for obvious safety reasons.

- Chandler, AZ, USA

Driver-??s side sliding door is stuck shut and will not unlock with key FOB, the unlock buttons on the passenger and driver side doors, and also will not unlock manually. Tried opening the door with automatically with key FOB button, the button located by the rearview mirror, and also opening it manually from the inside and outside, but door does not open. It was functioning properly the day before, and there were no warning signs ahead of time that there was going to be an issue with the locking mechanism. Safety concern since this could potentially happen to the other sliding door, and if in an emergency back passengers have no immediate access to an exit.

- Seattle, WA, USA

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

- Marietta , GA, USA

There is a loud buzzing sound coming from the passenger sliding door whenever the vehicle is locked or unlocked. Door actuator is failing.

- Ionia, MI, USA

I was sitting in my van, with it running at Sonic, and i started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke. My daughter looked at the back seat and noticed the back charger, USB, 12 volt area was the source of smoke and we got out immediately, saw that it was on fire from the inside, it could be seen through the charger, the usb ports, and the 12 volt plug because there was nothing plugged in. My daughter threw a pop on it to put it out and we called my husband to come help us. He pulled the cover off and all of the wires were melted all of the way down the inside of the panel. I have seen recalls for previous year models for this same type of occurrence, but not for this year model. I am thankful my other children and grandson were not in the car in the backseats where the fire started. This area is on the gas tank side as well and that was a scary thought as i was supposed to travel tomorrow in this van.

- Bartlesville, OK, USA

The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It-??s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.

- Pasadena, MD, USA

The driver side sliding door will not unlock to open. I have paid 725 at a mechanic for an actuator and labor, when I got home the door still dodnt open. I took it to an auto body shop and paid $89 for it to open once after greased then it jammed again. Took it back to auto body shop after 4 hours of labor turns out to be an electrical issue. The passenger sliding door is starting to jam as well.. body shop said very soon it will close and not open as well.that's where I'm at now.. not sure if I want.to pay for an electrical issue. I've paid enough to come this far. So maybe this will save someone else the steps.

- Florence, OR, USA

The drive side sliding door the door won't unlock.

- Florissant, MO, USA

The drivers side passenger sliding door is stuck in the lock position. I can not manually unlock it, it will not unlock with my key fob or the buttons on the interior. The door is stuck closed and locked.

- Jersey Shore, PA, USA

The rear sliding doors opened, I loaded my child and gear into the van. When we reached our destination, the dies would not unlock or open, trapping her in the car. We had to have her climb into the passenger seat and exit that way. The van was parked, engine off.

- Hanover, MD, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding door failed to open from inside or outside the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,724.

- Pensacola, FL, USA

The driver's side sliding door became stuck in the lock position. It will not unlock manually or electrically with the power lock button or key fob. The door will not open at all.

- Saint Petersburg, FL, USA