Power door is broke and won-??t open. There was a notice sent out about it but no repairs appeared

- Olathe, KS, USA

A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.

- Tremonton, UT, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.

- Keyport, NJ, USA

The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.

- Middleton, ID, USA

Sliding door lock actuator

- Ardmore, AL, USA

While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.

- Bella Vista , AR, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various highway speeds, the vehicle intermittently shifted into neutral(N) without warning. In addition, the contact stated that the instrument panel failed to provide correct gear selection. The contact stated that the gear indicator would show that the transmission was in reverse(R) while the transmission was in drive(D). The vehicle was taken to a dealer and the contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.

- Seffner, FL, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown assessment was made, and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Colorado Springs, CO, USA

The driver-??s side sliding door is stuck in the locked position. It can not be manually unlocked or unlocked using the fob or unlock button. There was no indication the system was failing.

- Portland, OR, USA

We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I searched for our VIN, it is not included, but we are having the same problem. All of a sudden, our driver side sliding door was stuck shut, and would not open manually or with the key fob. I found a workaround from an online forum to hold the manual lock to open position, while pressing the unlock button either on the driver door or the key fob. Since then, when the sliding door shuts and wouldn't open, this is what we do. And then shortly after that, we noticed a loud buzzing sound coming from the same door when accelerating and the automatic lock activates.

- Laurel, DE, USA

Hello, My van is having a pcm issue that some vins have that theres a recall is on. U87. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car. My vin isn't covered by this recall but i would like it to be covered.

- Gardnerville, NV, USA

The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle. Mileage is 72,000.

- Clifton Park, NY, USA

Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.

- Southampton, PA, USA

The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency. There have been many instances of this reported on these vehicles and even extended warranties issued but only for a select amount of vans even though it seems to happen on every one ever made.

- Bloomington, IL, USA

The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.

- Toledo, OH, USA

There appears to be an electrical problem when locking/unlocking the doors, and a loud buzz occurs and at times, the doors hesitate to lock or unlock, which in my opinion, is a safety hazard.

- Jacksonville, FL, USA

Both electrical doors don't want to open.

- Avenal, CA, USA

The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own. A mechanic looked at it and said he would not mess with it because he was scared he we break the door and suggested going to a dealer. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number. So, they don't want to honor the recall on my car. This is a serious safety concern on this vehicle as it is used for the transportation of several children and should an accident happen the chance of being trapped is very high since the door will not open at all. I located a service bulletin 23-036-21 that was issued and a Mopar Warranty Extension bulletin which states it includes this model year but Dodge has stated this particular VIN is not part of it. How does a VIN determine whether the actuator is going to go bad?

- Kingsport, TN, USA

The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the TIPM panel had failed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

- Mcchord Afb, WA, USA

The passenger sliding door starting making a squeaky noise and now won-??t open or even unlock. The lock actuator is not working causing this to be a safety issue. I know it was a recall on certain caravan but mine was not. Trying to figure out how it can be added in the recall.

- Lawton, OK, USA