Drive side sliding door doesn't work, a safety problem if get in accident people could be trapped. Worked 2 days ago, Nothing will make it open Says need to unlock door but won't unlock, Carry my grand kids, worry about get in crash an can't get them out.

- Prescott Valley, AZ, USA

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.

- Chelmsford, MA, USA

The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.

- Ithaca, NY, USA

The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position. I called my Dodge dealer today, October 28th, and they said they would have to diagnose the problem and the earliest diagnostic appointment they have is December 7th! I told them it is a safety issue and I have kids that sit in the back and need to be able to get out in case of an emergency, so is there any way they can just get it "unstuck" so I can manually do it. I don't care if they can't get it to work automatically, but physically so we can open and close it. He said "no"! It sounds like an "actuator problem", but without diagnosing, there is nothing they can really do. So now I am stuck with what I consider a very unsafe vehicle and they're not too concerned about it. Is there anything you can do to help me with this problem?

- Ridley Park, PA, USA

Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle

- Perryville, MO, USA

The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.

- Glendale , AZ, USA

My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either. For about 7 months (beginning of 2021) the driver side sliding door has been inoperable. When I researched the problem, I saw that this is a common issue with the vehicle. It is unsafe. I have 4 children who are passengers in this minivan. My decision to purchase this vehicle was based solely on the fact that I needed to transport children. In the event that we are in a collision, I'm afraid I will not be able to get to my children from that entire side of the vehicle. Due to the safety features of back seat windows that do not go down all the way, children would also not be able to escape the vehicle this way. There were no warning lights or signs about this issue. I would give permission for this vehicle's door to be inspected regarding this problem. I have not yet gotten a quote from a dealership to fix the problem, but I have read many other consumer quotes online. This should not be my expense to bear.

- Kansas City, MO, USA

The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle. Before the warranty ran out I had the car in the shop twice about the door slowly opening.

- Fresno, CA, USA

Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan. This is a safety issue for anyone sitting in that rear passenger seat, as that door will not open from the inside. In the event of an accident blocking the rear passenger side door, anyone in the rear would have to climb up to the front to exit. There is no check engine light. I have not yet taken it to a dealer, because it is not warranty work and I cannot afford to have it fixed.

- Nederland, TX, USA

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

- Marietta , GA, USA

I have a 2017 vehicle with approximately 75,000 miles. The cylinder head on cylinder 2 is faulty and needs to be replaced. This is approximately a $3000 fix that is being repaired right now. My mechanic told me that this part and/or previous generations of this vehicle have been recalled due to faulty parts. They also encouraged me to file this complaint.

- Wichita, KS, USA

Drivers side passanger door is stuck in the lock position and won't open or unlock

- Magnolia, DE, USA

The drive side sliding door the door won't unlock.

- Florissant, MO, USA

The rear sliding doors opened, I loaded my child and gear into the van. When we reached our destination, the dies would not unlock or open, trapping her in the car. We had to have her climb into the passenger seat and exit that way. The van was parked, engine off.

- Hanover, MD, USA

I've had the vehicle since literally 1 year 6 months ago the passenger rear door stopped locking/unlocking I searched for answers online and found forums with this door actuator issue I see it as a hazard because due below average use it went out what if the other 1 goes out then I lose access to the rear of my vehicle in an emergency or anything most people says it's at least $650 fix which is 2 months worth of car payments I can't afford

- South Euclid, OH, USA

Oil housing unit failed at 72,000 miles. Dodge stated it should be a recall, they can't even keep up with the parts to replace it when it fails. They told me to use an after market part that would fail but it would at least get the car back in my possession.

- Freeman, MO, USA

The driver's side sliding door became stuck in the lock position. It will not unlock manually or electrically with the power lock button or key fob. The door will not open at all.

- Saint Petersburg, FL, USA

2017 Dodge Grand Caravan driver side door just stopped operating. Cannot open with key fob or manually inside or out. This poses a safety concern as you cannot get in or our of vehicle on that side in the back seats. This happened all of a sudden. Just stopped working as sitting in driveway.

- Muskogee, OK, USA

There needs to be a recall on my car's front seat active head restraints. I received a letter from Fiat Chrysler automobiles (fac) stating that my front seat active head restraints may inadvertently deploy. Fac offered me an extended 10 year warranty. I consider their offer of a 10 year warranty to be negligent. This needs to be a recall. I consider it serious that I could be driving down the road and get bumped in the head by my active head restraint.

- Putnam, CT, USA

I have a 2017 Dodge Caravan about a year after I bought it my hazard lights started activating when my middle sliding doors would open. I thought it was a great safety feature, while being confused why it had just started happening 1 day. Then a few months later my locks would and still make a distracting buzzing sound when the doors get locked or unlocked. Is there a safety recall on any of these issues?

- Sandy Creek, NY, USA