4.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,737 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Could mean the difference between life and death. 2017 Dodge Grand Caravan driver's side sliding door will not unlock. This a safety issue because it prevents the passengers in the back from exiting quickly in case of emergency. In the case of parents with children in car seats they are unable to get the child out safely.
- Keystone Heights, FL, USA
Driver side door does not lock or unlock with button inside or button on key fob
- St Johns, MI, USA
Cooling system stopped working, freon was completely empty, refilled then empty again the next day. Running defrost or heat makes the car smell like electric fire.
- Hartford, AR, USA
Doors won't open or unlock with key fob, roof panel buttons or manually. This happens randomly. Back sliding doors will also randomly open when van is parked and turned off.
- Hartford, AR, USA
Driver's side passenger door locking mechanism buzzes when locking. It must be manually unlocked to open door.
- Statesville, NC, USA
Passanger side sliding door lock is stuck in the locked posotion. It will not unlock manuelly, key fob or using the unlock buttons in ht front of the van.
- Jackson, MI, USA
Buzzing noise from passenger right side door when unlocking vehicles
- Ladson, SC, USA
The front locks for for the two front doors does not lock properly. The latching lock mechanism does not engage. The alarm will set and go off if either of the doors is opened but they are not locked. When driving and the speed goes over 25mph the automatic locks do not engage and lock the vehicle. I will investigate further to see if there is a part in need of replacing.
- Strongsville, OH, USA
Sliding door locks and won't open or unlock. Doors are automatic doors. Door will not unlock or open manually or automatically.
- Colorado Springs, CO, USA
My rear door makes a loud buzz when I unlock it and apparently it is a reoccurring issue in the Caravan and won't open from the automatic buttons.
- Laguna Vista, TX, USA
The drivers side passenger sliding door was stuck shut in the locked position for 3 months. I brought it to the dealer and they wanted to charge me almost $1000 to basically replace most of the door, this diagnosis was done while door was stuck shut. I finally got it open by pushing on the unlock button and pressing the key fab unlock at the same time (something I read on the internet). Now it opens and closes, but makes a buzzing, crunching sound when the auto lock kicks in when driving, and periodically makes the noise for no reason. Only been 2 days since it would open and waiting for it to become stuck or another issue. Sure is loud.
- Cicero, NY, USA
The right sliding door makes a loud buzzing sound whenever it is unlocked.
- Cedar Hills, UT, USA
The passenger driver side door will not open. It is power it will not open with any of the button it will also not open manually. This is a huge safety concern. If I was in a accident or anything and needed to get that door open I would not be able to get my children out of the car. If the other door breaks I would not be able to use my car at all. I'm extremely worried about needed that door and not being able to and something happening to my children. I called Dodge customer service they told me I was out of luck and would have to pay for it to get fixed my self. I would need to first pay for the dealer to figure out what it is and pay around 1,000 dollars for it to be fixed. I have seen hundreds of people complain about this happened to vans. Please help with problem many families in danger with these door not opening at all. I'm terrified for my children with this door not opening at all.
- Parkersburg, WV, USA
My ac went out only in the front 1/3 of the van about 3 months ago and started to have a slight buzzing sound under my dash a couple weeks ago when any electrical device is plugged into an outlet or the ac is turned on.
- Lake Hamilton, AR, USA
Driver side sliding door will not open and is in the unlock position. Seems to be a common problem on these. Have 4 kids so this very unsafe/ hug inconvenience. Dealer wants a unreasonable amount. Figured they would fix this by now. Same problem in other Dodge van I have had.
- Lenexa, KS, USA
The van just shuts off while driving, no warning, no check engine light, no codes pulling up. It just turns off in the middle of the road. I'm greatful I wasn't on the freeway or traveling at a fast speed. Put it in park and restarted it fine and drove for awhile and it just shuts off again. I have seen many complaints of these van's just shutting down....it should really be looked into for this year nake and model considering that there is a recall for other years makes and models for the same reason. Hopefully no one has to die before this is looked into. There is no warning, no check engine light, no codes. Very dangerous.
- Oceanside, CA, USA
2017 Dodge Caravan rear driver side sliding door is stuck in the lock position. It won't open or unlock automatically or manually. It was fine when I went to bed the night before. Went to put the kids in the car the next morning it wouldn't open.
- Shelby, NC, USA
Vehicle was stationary, had the car for not even one year. The driver's side back sliding door is stuck in the lock position. It will not unlock manually or electronically. We have 2 little kids and this would be a dangerous situation if an accident occurred and we had to get our kids out quickly.
- Pensacola, FL, USA
While stationary, passenger side sliding door will not reliably open; manually or with keyless entry. Key fob does not activate the actuator to unlock the door. Unable to get into the vehicle in the event of an emergency. Door can only be opened from inside.
- Fridley, MN, USA
- Savannah, GA, USA