10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 21,026 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My headrest, on the passenger side of my minivan, decided that it wanted to act as though the airbags had been deployed and the plastic snapped that holds the metal rod and now my headrest is deployed as though I was in an accident even though I wasn't.
- New Philadelphia , OH, USA
The front passenger active head restraint deployed without being involved in an accident and without warning. Upon inspection, we found that the plastic used to hold the metal rod under tension (until released by the crash sensor) broke. No one was hurt but could have been as this happened just as we were getting into the vehicle.
- Indianapolis, IN, USA
Was on vacation and when I returned from a 9 day trip my car, which had not been drove at all, the drivers side head rest had popped out. This is part of the air bag system. That happened July 2023. September 13, 2023 at 6:01 pm I was driving down the road and my passenger head rest popped out hitting my daughter in the back of the head. The noise it made scared me to death. I am no longer covered under any type of warranty and now expected to pay for something that is a manufactured defect.
- Stony Point, NC, USA
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 65 MPH, the driver-??s side headrest air bag deployed. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 71,501.
- Villas, NJ, USA
Front driver head on collision passenger curtain airbags failed to deploy and passenger front air bag exploded also third row drivers side passenger seat belt failed. Passenger flew to passenger side of seat and head shattered window and sustained head injuries which could've possibly been prevented by curtain air bag deployment 55mph head on collision driverside focused due to veering vehicle hasn't been inspected by insurance company yet only personal mechanic.
- Disputanta, VA, USA
Airbag light is constantly on. Took vehicle to a repair shop. They scanned code B1C27-13 and found that drivers side wiring harness needs to be replaced. They contacted Chrysler and was told part wouldn't be available for at least a year. Airbags will not deploy if an accident should occur. This is a definite safety issue that should be fixed immediately.
- Winthrop Harbor, IL, USA
The passenger sliding door open and closes with no warning, hatch opens and closes with no warning, dogs were closed in and died due to this malfunction because they thought we were going somewhere. Horn goes off and on for no reason, ac in rear does comes on and off. Drivers side sliding door does not operate at this point. Now transmission is malfunction.
- Albuquerque, NM, USA
The contact owns a 2017 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 18V524000 (Electrical System) which she linked to the failure. The contact also stated that an abnormal whining sound was coming from the vehicle while the vehicle was stationary. Additionally, the contact stated that the air bag warning light was intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that an air bag sensor needed to be replaced; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Hope Mills, NC, USA
My husband pulled into a parking space. He placed the Caravan in park and left it running. I had to run into the restaurant to grab the pizza. After I had closed the passenger door the headrest popped apart. I know that it is a safety feature and only goes off if there is an impact. There were zero impacts or accidents. There was a parked car on the drivers side but no one was in it.
- Palm Coast , FL, USA
Airbag light came on and will not go off. Two separate cases. P066DD code causes check engine light to come on from ti.e to time.
- Mexia, TX, USA
My wife hit a deer going 70 mph driving northbound on I65 right after crossing the tenn. State line. The deer hit the front center and passenger front of the van and the airbags never deployed. The airbag lights came on and stayed on but the airbags never deployed. The fender molding was ripped apart, radiator was pushed into the the engine block, passenger light was demolished and pushed in to the engine compartment, all the electric warning lights came on except the engine light and the fender well was pushed back 1/4 inch and in 1 inch into the passenger door. A red lightning bolt came on and the vehicle stopped running. Tow truck came and they were not able to get the vehicle out of park.
- Hodgenville, KY, USA
My problem with my car is that the driver and passenger airbags exploded without having a car or a car that crashed me I was driving my normal car and suddenly the air bags exploded. And the most unbelievable thing is that it is a factory fault because the day the airbags exploded they exploded I had no passenger next to me and the passenger airbag and seat belts all damaged and my passenger window is all broken. I have already called the Dodge department and they do not give me any results since an impector from the Dodge company already went to see my car and he said that it is a factory fault and I don't know why they can't help me with this fault I make my car and I can't drive it and I'm paying for the car and I keep losing my money without using my car please help me please
- Long Branch, NJ, USA
The airbag light comes on intermittently
- Jber, AK, USA
The air bags light keeps coming on stays on for days sometimes goes off but keeps popping up and the warning bell comes on and off while driving its has around 47000 milesonly
- Morristown, NJ, USA
Airbag sensor light turns on and off intermittently. I have tried to figure ot what is causing this but cant seem to find anything. Its happened alot over the last 6 months. Nervous the airbags might deploy for no reason.
- Oceanside, CA, USA
The contact owns a 2017 Dodge Grand Caravan. While driving, the air bag warning indicator illuminated and beeped. The contact scheduled a diagnostic appointment with diepholz auto group of paris (15200 us-150, paris, il 61944, (217) 465-8521). The manufacturer stated that there were no recalls and informed the contact to call NHTSA. The failure mileage was 46,000.
- Paris, IL, USA
While coming to a stop the vehicle will shut down. There is a ding like the a seatbelt isn't buckled, the lights flash and the vehicle just shuts down like someone turned the key off. This has happened both when the vehicle is cold and warm it starts back up but when it does the time on the radio is has to reset it self and the atc unit is all off and has to be manually reset as of now it's only happened while I was applying the brakes scared this could happen on the highway. I've only had the vehicle 2 weeks bought is used with 48000 miles on it.
- South Bend, IN, USA
I was on highway 87 in I was in motion all of a sudden the wheel jerked to the left I tried to keep streering wheel stright and then it jerked to the right, and then it got stuck motor stilln running and then it went into reverse by itself without me touching anything there was a lot of damage dune to my van. Collision location sr-87 & mp-214 report #2018-052783 date 10/24/18 the airbags did note operate at all
- Goodyear, AZ, USA
- Galesburg, IL, USA