7.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,579 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The rear sway bar mount on frame had completely broken off and the sway bar was making a loud clunking sound as we were driving which caused difficulty to control the vehicle. Upon inspection, mechanic found that the sway bar had broken away from the bottom axle area. This caused the body of the vehicle to be off center which caused the vehicle to rub the left tire which in turn rubbed the fuel neck and rubbed off the protected rubber coating. It was advised to not drive the vehicle as it was not safe. We have an independent mechanics report.
- Arvada, CO, USA
The van slid backwards then accelerated at a higher speed going from a stop to slowly with a light tap on the gas pedal. The speed does not go higher than 15mph with the rmp too high when this occurs. It jerks back when trying to drive it forward. Has not left the dealership parking lot. Drove out 3mile out with this occuring. 3 attempts to fix. Still not driving well and can't leave the dealership lot.
- Lincolnton, NC, USA
I was traveling with my family of 4, back from a vacation. Traveling at about 65 mph with traffic on wet interstate highway. 2 lane highway transitioned from black top to a concrete bridge, slight bump. We heard a loud crack and thud, and the rear of vehicle began to go sideways, as I fought for control. Braking caused the vehicle to further become unstable until I reduced speed and slowly pulled off the busy road and found the damage. The left side control arm of the beam axel assembly cracked and the suspension on the left side was only attached via the shock and coil spring. We slowly exited the highway and limped to a gas station to park and call for a long distance tow to my servicing dealer by my home 135 miles away. We needed an uber and a rental car to get back home. Van is currently parked at my dealer, awaiting for a technician to get it looked at as of 4/12/2021
- Bensalem, PA, USA
- Mcdonald, TN, USA