10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,158 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driver side sliding door lock failed, same as the 2016 model that has a recall.
- Glendale, AZ, USA
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
- Redondo Beach, CA, USA
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver-??s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
- Ridgeway, VA, USA
There is a cyclinder 2 misfire which hundreds of people have been effected by. There is electrical issues causing the temperature to not read correctly, side door not working, and rear air vents do not work.
- South Lyon, MI, USA
Passenger sliding door stuck in locked position cannot unlock manually or with key fob.. same as 2017 recall same issue. Cannot unlock very unsafe issue in case of emergency or accident door will not open.
- Riverdale, NJ, USA
Sliding Passenger Door Lock Is Stuck in the locked position and the door cannot be unlocked or opened manually or electrically. Have been told its the lock actuator that has failed (similar to the 2017 and below models that was recalled)
- Keller, TX, USA
The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger-??s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
- Lynchburg, VA, USA
In November 2021 I repaired both sliding doors due to them being automatically locked and not being able to open at all. I have five kids and this year 2024 same thing happened. that is a safety issue, and the fact that I have to keep paying out of pocket because the cause the sliding doors keep getting lock and not able to do anything or open it and I have to take it to get repaired every time that is a hazard due to the fact that you can-??t open the doors at all
- Hurricane, UT, USA
Power sliding door makes buzzing sound when unlocking.
- Colorado Springs, CO, USA
Passengers side back sliding door power locks will not lock the door. Driverside back sliding door will not unlock. Occasionally makes a buzzing g sound. Cannot manually unlock the door or open it.
- Waynesboro, PA, USA
My 2018 Dodge Grand Caravan will not turn the starter when I turn the key intermittently, especially when the temperature is hot. The key has to be turned on and off many times before the starter engages and the engine starts. The engine will turn off while driving the van on the highway which causes the power steering to go away. The van must then be shifted to neutral and cruise to a stop so it can be re-started after many tries as explained above. This is very dangerous because if you are on interstate in fast lane with cars behind you, it causes vehicle to slow down because engine stops without brake lights being engaged that could cause rear end collision and makes steering very difficult. This usually happens at least three times in succession before going away for this individual trip. There is no warning when the engine cuts off while driving. I have taken the vehicle to Dodge for inspection and they told me it was the TIPM, but would not replace it without charge. My research on the internet seems to imply it could also be an ignition control module problem.
- Belmont, NC, USA
Sliding door lock actuator not working, sliding doors stuck in lock position, can trap children/passengers in the back of the vehicle. Huge safety issue, has happened with previous models, I see a lot of complaints on here with the same issue. Stop putting our kids in danger. Fix the lock actuators on the sliding doors!
- Port Charlotte, FL, USA
Door locks fail When the door lock fails it locks the door without a way to manually unlock doors. This is on sliding doors. Children can lock themselves in the car and suffocate. remote nor manual door lock will operate. If lock fails in unlock position door may be opened while in motion I have not repaired the issue yet.
- Clarksdale, MS, USA
Driver sliding door won't open, completely jam unsafe for anyone who needs to get out of the vehicle or parents like myself trying to get our children in and out can only use the other sliding door until that one jams and locks in all rear passengers to their deaths in case of an accident this should be recalled and buyers should not be charged for a faulty and really unsafe part, no way of opening the door manually inside or out and no way of opening it sliding on its own
- Surprise, AZ, USA
The trunk has opened several times usually at night where we find it in the morning open and creating a serious security problem with access to the car available. The vehicle has remote key control to the trunk and doors opening. Since we live in Huber Heights, Ohio We are aware that there is a lot of Military Air Traffic at night since we are close to Wright Patterson Air Base and once in a while we find the TV on in the front room.
- Huber Heights, OH, USA
The actuators on the front door and one sliding door are not working. This causes my rear doors to not lock. A child could open the door while the car is moving since it is not able to be locked. A similar issue was investigated and a longer recall period was provided for 2015-2017 grand caravans, but this is obviously an issue with 2018s as well.
- Wake Forest , NC, USA
There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.
- San Mateo, CA, USA
Faulty lock actuator on driver-??s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!
- San Mateo, CA, USA
The power locks in each door have failed and no door is accessible from the outside with exception to the drivers side front door. I am no longer able to open the passenger door nor the drivers side and passengers side sliding doors. This began while my kids were in the van and they were unable to get out without climbing through the van. The lock actuators in every single door have failed. There does not seem to be a root cause. I locked the van one evening and found the drivers side door no longer unlocked with the fob. Shortly after, the passengers side door lock failed altogether. As of tonight, both sliding doors cannot be unlocked and are jammed shut. There is no damage, this just appears to be a mechanical failure.
- Kyle, TX, USA
- Glendale, CA, USA