10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 17,289 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As is a known issue in Dodge Caravans - the sliding door components have failed resulting in a safety hazard. One of the doors will not open sometimes which is a serious concern in the case of an emergency.
- Phoenix, AZ, USA
The front door passenger lock is not working. I think it is the actuator and hence auto-lock is not available for the front passenger door. The passenger door may get opened by mistake while on the highway.
- Bedford, TX, USA
Firstly my front door lock went out and wouldn-??t work which i got fixed now both my back door locks do not work correctly which I have children that use this vehicle with me which can lead to danger the left back door locks make a nasty buzzing sound and will not lock or unlock from the back or key fob I have to open it from my door lock on my driver side and the right back passenger just doesn-??t work at all this poses danger to my children and myself. This needs to be on the recall list with the amount of complaints and issues this is causing for dodge van owners!
- China Grove, NC, USA
i received communication, regarding my 2018 Dodge Grand Caravan, stating that the warranty has been extended for the Sliding Door Power Lock Actuators. My passenger door lock actuator does not work and needs to be locked manually. It seems Dodge knows there is a problem, but has not issued a recall. I feel this is a major safety hazard, especially when I travel with my young grandchildren. If I use the electric lock function but forget to lock the passenger door manually it presents a safety hazard to the children as the door is not fully secured. I have enclosed the letter from Dodge regarding the problem. This was also listed asDOT Phone complaint # 11651258 Thank you.
- Bronx, NY, USA
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
- Luther , OK, USA
When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don-??t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can-??t let the window down from the driver side.
- Chicago, IL, USA
Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.
- Newberry , SC, USA
The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.
- Glendale, CA, USA
Driver side sliding door lock failed, same as the 2016 model that has a recall.
- Glendale, AZ, USA
The lock mechanism to the sliding door failed and is stuck in the locked position. What the danger is, and an extreme safety concern, is that the door can not be opened manually. So neither the automatic function (both button on the car itself and key fob), nor the manual mechanism on the lock itself, is functional. The door is locked with no way to open it either from the inside or outside. This is a grave safety hazard and I am shocked that this has not already been made into a recall. I have researched this issue and it has been ongoing for many years now, specifically with the 2018 model and other models as well. Dodge needs to issue a recall and fix this problem.
- Redondo Beach, CA, USA
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the sliding door on the rear driver-??s side had seized in the locked position, and the key fob was unable to unlock the sliding door. The door was unable to unlock manually or with the key fob. The contact learned that the failure was a common failure caused by the door actuators. The vehicle was taken to the dealer where it was diagnosed that the lock rod had detach from the door latch, causing the door latch, rods, and retainers to all need to be replaced. The vehicle had not yet been repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
- Ridgeway, VA, USA
There is a cyclinder 2 misfire which hundreds of people have been effected by. There is electrical issues causing the temperature to not read correctly, side door not working, and rear air vents do not work.
- South Lyon, MI, USA
Passenger sliding door stuck in locked position cannot unlock manually or with key fob.. same as 2017 recall same issue. Cannot unlock very unsafe issue in case of emergency or accident door will not open.
- Riverdale, NJ, USA
Sliding Passenger Door Lock Is Stuck in the locked position and the door cannot be unlocked or opened manually or electrically. Have been told its the lock actuator that has failed (similar to the 2017 and below models that was recalled)
- Keller, TX, USA
The contact owns a 2018 Dodge Grand Caravan. The contact stated that on several occasions while the vehicle was parked, the key fob was used to attempt to lock and unlock the vehicle however, the doors failed to open. Additionally, the contact stated that on several occasions while the vehicle was parked, the door would not open as needed; however, the rear passenger-??s side door would occasionally open unintendedly. The vehicle was taken to the dealer on three occasions where it was diagnosed that the door lock actuator on the rear doors, batteries in the key fobs, and the driver's side door module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
- Lynchburg, VA, USA
In November 2021 I repaired both sliding doors due to them being automatically locked and not being able to open at all. I have five kids and this year 2024 same thing happened. that is a safety issue, and the fact that I have to keep paying out of pocket because the cause the sliding doors keep getting lock and not able to do anything or open it and I have to take it to get repaired every time that is a hazard due to the fact that you can-??t open the doors at all
- Hurricane, UT, USA
Power sliding door makes buzzing sound when unlocking.
- Colorado Springs, CO, USA
Passengers side back sliding door power locks will not lock the door. Driverside back sliding door will not unlock. Occasionally makes a buzzing g sound. Cannot manually unlock the door or open it.
- Waynesboro, PA, USA
My 2018 Dodge Grand Caravan will not turn the starter when I turn the key intermittently, especially when the temperature is hot. The key has to be turned on and off many times before the starter engages and the engine starts. The engine will turn off while driving the van on the highway which causes the power steering to go away. The van must then be shifted to neutral and cruise to a stop so it can be re-started after many tries as explained above. This is very dangerous because if you are on interstate in fast lane with cars behind you, it causes vehicle to slow down because engine stops without brake lights being engaged that could cause rear end collision and makes steering very difficult. This usually happens at least three times in succession before going away for this individual trip. There is no warning when the engine cuts off while driving. I have taken the vehicle to Dodge for inspection and they told me it was the TIPM, but would not replace it without charge. My research on the internet seems to imply it could also be an ignition control module problem.
- Belmont, NC, USA
- Red House, WV, USA