10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
12,281 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #30

Sep 092022

Grand Caravan

  • miles
Power control module or Totally Integrated Power Module(TIPM) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at Dodge dealership for Octuber 10. They will charge $160 just to inspect. Vehicle VIN # not included in the recalls with the same issue.

- Gainesville, FL, USA

problem #29

Jul 102022

Grand Caravan

  • miles
Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats!

- Boone, IA, USA

problem #28

Apr 012022

Grand Caravan

  • miles
Around February 2022 the passenger side sliding door on our 2018 Dodge Caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On July 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >$500.

- Columbia, MO, USA

problem #27

Mar 112022

Grand Caravan

  • miles
Both sliding doors started making buzzing sounds when they were locking or unlocking. Then they would open halfway and then suddenly close- when it closed it would not reopen and we could not exit the rear of the van. I had to wait a month to get it into the dealership, now they are saying that it will be at least a week to figure out what is wrong with the vehicle"??" I have read numerous other complaints online regarding this very problem, please have it addressed!!! This has been going on for over a month. It is currently at the dealership for repairs.

- Victorville, CA, USA

problem #26

Mar 102022

Grand Caravan

  • miles
My 2018 dodge grand caravan drivers side rear sliding door stopped opening 2 weeks ago without warning. It is stuck in a locked position and cannot be unlocked by overhead button, manually, interior door button, key fob or outside handle. This is a huge safety issue in case of emergency where my children would not be able to get out of the car. Upon investigation, this is a known, huge problem with these vans. This is a very expensive and unsafe problem.

- Poplar Bluff, MO, USA

problem #25

Mar 272022

Grand Caravan

  • miles
Driver side sliding door will not open. Is locked and can not use this door to enter or exit the van. We bought this 2018 Dodge Grand Caravan about 2 years ago only had this car for 2 years doors been stuck for 1 year I would say. It just stopped working one day!!! We have 2 disabled children and if something happens our children can not get out. There have been alot of complaints on this!! Why hasn-??t anything been done??. My one child is not able to understand if he needs to get out another way. My other child climbs in from the back hatch back. or over the front seat to the back! Come on enough fix my door. I should not have to put out thousands of dollars to fix something that has been a known problem. Shame on dodge For not fixing a problem where they put lives in danger!!

- Henderson, NV, USA

problem #24

Oct 192021

Grand Caravan

  • miles
Sliding passenger lock makes a loud buzzing noise when the door is locked. The door seems sluggish and not comfortable with operation. Door locks how ever buzzes when locked by switch and auto locking when operated.

- Van Horn, TX, USA

problem #23

Mar 132022

Grand Caravan

  • miles
The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen.

- Florence, KY, USA

problem #22

Feb 182022

Grand Caravan

  • miles
The sliding door, on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open.

- Hermitage, PA, USA

problem #21

Aug 012021

Grand Caravan

  • miles
Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.

- Jersey City, NJ, USA

problem #20

Dec 162021

Grand Caravan

  • miles
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.

- Miami, FL, USA

problem #19

Mar 012021

Grand Caravan

  • miles
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.

- Greer, SC, USA

problem #18

Oct 032021

Grand Caravan

  • miles
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!

- Cape Coral, FL, USA

problem #17

Aug 052021

Grand Caravan

  • miles
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!

- Lynn, MA, USA

problem #16

May 072021

Grand Caravan

  • 85,000 miles
Passenger side sliding door stuck in lock position and will not open at all.

- Anniston, AL, USA

problem #15

Mar 172021

Grand Caravan

  • 79,000 miles
I was driving up a busy intersection and my 2018 Dodge Caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street.

- Austin, TX, USA

problem #14

Nov 022020

Grand Caravan

  • 38,000 miles
2018 Grand Caravan driver rear slider door is locked close and will not open!!! I've seen multiple complaints of same issue

- East Peoria, IL, USA

problem #13

Dec 162020

Grand Caravan

  • 45,961 miles
Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated $1,650 to repair. This appears to be a manufacturing defect.

- North Las Vegas, NV, USA

problem #12

Nov 232020

Grand Caravan

  • 64,500 miles
Driver door lock malfunction. Will not lock

- Seminary, MS, USA

problem #11

Aug 012020

Grand Caravan

  • miles
Sliding door lock problems, my driver's side sliding door will not ope when stationary, the door stop working, after 5 days the right side stopped working and my family began to exit through driver's door or front passenger's side. I contacted Dodge they said it will cost $150 to diagnose and $1500 to repair depending on what they find out.

- Raleigh, NC, USA

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