The sliding door on the back passenger side will not unlock. A lot of times we carry grandchildren still in car seats and in case of an emergency, this can be a safety hazard.

- Wapwallopen , PA, USA

The left sliding door of the van has an issue which started immediately after my last service more than a year ago (Around april 12, 2023) at Glendale CA Dodge. Initially the door wouldnt unlock and lock. I reported it to them but got no response. I had to manually unlock and lock to make it work and fixed the issue. Since then, it makes a lod buzzing noise whenever it's locked and unlocked. So, the issue now it just the loud buzzing noise and it's been that way since. I searched online and found forums with other users with the same problem who reported their issues here at NHTSA too. So, I'm reporting mine. Thank you.

- Glendale, CA, USA

Very shortly after purchasing the vehicle, the rear drivers side sliding door stopped opening. It cannot be opened manually or with the button. It seems to be stuck in the locked position. I was aggravated but let it go because I had the other side sliding door functioning. Yesterday 06/06/2024 the passenger side sliding door did the same thing. I have 4 children that had no way out of my vehicle other than to climb through the 2 front seats. In the event of an accident this would be an incredibly unsafe situation. I noticed that there was a recall for this issue for my model of vehicle that ended in 2017. Mine is a 2018 and therefore not covered by that particular recall.

- Pacolet, SC, USA

Sliding door lock actuator failure resulting in inability to exit the vehicle quickly in the case of emergency.

- Eugene, OR, USA

the headrest on the passenger side front deployed for no reason as the car was sitting overnight. it cannot be reset

- Port Charlotte, FL, USA

The actuator in both rear sliding doors is not working. The drivers side is stuck locked and the passengers side is stuck unlocked. My children have to exit the van through the back lift gate and one of them has to sit in the seat next to the door that does not lock. We have not taken it to a dealer but have a mechanic in the family that has diagnosed this to be the issue. No one else has inspected the problem at this time. There were no warning lamps or indications of the problem prior to the drivers side rear door not working starting on December 17, 2023. It was after that that we realized the passenger side rear door has not been locking for somewhere close to a year prior to that date. We have been dealing with the security alarm going off when someone opens the rear passenger door while the doors are locked. We can open that door even when the doors are locked which in turn sets off the alarm. That-??s when we realized the rear passenger door never locks not even while driving!!! It should also be noted that neither door can be manually locked or unlocked. They are stuck in one position!

- Moore, OK, USA

The passenger side power door actuator stopped functioning making it extremely difficult to access the seats on the passenger side. I was unable to easily get to a young child who was in a car seat on that side. If we were in an accident I would have been unable to get to them quickly.

- Caldwell, ID, USA

Power sliding door makes buzzing sound when unlocking.

- Colorado Springs, CO, USA

The drivers side passenger sliding door won't unlock or open. It is stuck at the lock position and you can not manually or using the van system unlock and open the door.

- Mayer, MN, USA

We are having power sliding door issues. The doors are trying to stay in the locked position causing you to not be able to get passengers and kids out of the car safely.

- Kouts, IN, USA

Door locks fail When the door lock fails it locks the door without a way to manually unlock doors. This is on sliding doors. Children can lock themselves in the car and suffocate. remote nor manual door lock will operate. If lock fails in unlock position door may be opened while in motion I have not repaired the issue yet.

- Clarksdale, MS, USA

Sliding passenger door staying in the unlock position

- Kouts, IN, USA

While I was driving my headrest exploded. Causing a loud noise and my neck hurts with nausea and dizziness. It was so scary and painful. Something about AHR problem

- Keller, TX, USA

The passenger sliding door on the driver-??s side will lock up and has no mechanism that allows me to open/close the door manually. Essentially my passenger(s) are stuck on that side. I cannot use the overhead button near the rear view mirror or the button on the back near the door. I have tried to manually open the door and it does nothing either. This seems like a safety hazard that the door lock will not release up either.

- Maryville, TN, USA

There is a faulty lock actuator in the sliding door. My door is suddenly stuck closed and I could not open it. My child was inside and I could not get my child out of her car seat without having to climb all the way into the van from the other side. This is incredibly unsafe and concerning. And apparently it is a well known issue.

- San Mateo, CA, USA

Faulty lock actuator on driver-??s side sliding door. I could not get my child unbuckled and out of the vehicle without climbing all the way in to the van from the other side. I looked it up and it seems this is a well known problem to Dodge. This is incredibly unsafe and concerning!

- San Mateo, CA, USA

Drivers door lock actuator failed. Drivers door will not lock automatically when driving. The door can be locked and unlocked manually from the inside, and by the key from the outside.

- Manistee, MI, USA

Left sliding door actuator frozen. Unable to exit car if there is an emergency.

- Seal Beach, CA, USA

My passenger side powered sliding door wont close all the way. The back part won't latch. Even if we close it manually it wont close all the way. This car is only 5 years old!! Why am I having so many problems with it. How can I feel safe driving my car when one of the doors won't close correctly?

- Elko, NV, USA

Drivers side sliding door lock actuator failed in the locked position. Door could not be opened from the inside or outside.

- Manistee, MI, USA