10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,398 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Jul 102023

Grand Caravan

  • miles
Driver side passenger sliding door shut on my elbow.

- Duncansville, PA, USA

problem #18

Jun 262023

Grand Caravan

  • miles
Vehicle rear doorlatch stuck shut and will not open manually or with vehicle fob or buttons. This has happened twice in eight months. The first time, the mechanic was able to manually open it but this time it will not open at all.

- Oklahoma City , OK, USA

problem #17

Jun 162023

Grand Caravan

  • miles
We had just returned from the grocery store parked the car in the driveway and were proceeding to exit the car. My 17 yr old daughter was sitting in the passenger seat when we heard a loud bang and her head was jolted foward by the headrest, upon examination and a quick Google search we learned that it was a safety feature for when rear-ended which had not happened.

- Madison, AL, USA

problem #16

Jun 152023

Grand Caravan

  • miles
Van shut off and gave me no warning lights. Luckily I was stopped at a stop sign and not pulling out onto a busy road

- Duncansville, PA, USA

problem #15

May 172023

Grand Caravan

  • miles
The Oil Filter Housing Unit was loose, causing oil to slow-leak into the spark plugs, resulting in my engine misfiring. According to the mechanic that worked on my vehicle, this is common in a lot of newer vans like the Caravan and the Chrysler Town And Country. I ended up having to pay about $900 to have the spark plugs and the Oil Filter Housing Unit replaced.

- Hollidaysburg, PA, USA

problem #14

Jan 252023

Grand Caravan

  • miles
Van shut off without any lights coming on to warn me that it was shutting off. Also both rear wheels (rims) had to be replaced due to them being bent.

- Duncansville, PA, USA

problem #13

Jan 042023

Grand Caravan

  • miles
The power rear door on the passenger side is stuck in the closed position. Can not be manually opened or opened with the button. It can not be unlocked. This is an issue in an accident. This makes it increasingly difficult for passengers to get out of the vehicle in an emergency. This has been a problem ever since Dodge introduced the power sliding doors on their vans.

- Tucson, AZ, USA

problem #12

Jul 012020

Grand Caravan

  • miles
my car was towed away from my parking space and given to a dodge dealer, i coulndt figure out where it was, i finally found where it was, the guy who took it in was already doing repairs and investigating with out, knowing whose car is it, he goes and does a repair not being on what we talked about and does his repair, then he tells me i payy up 1,400 for the repairs he did, before he repaired it i asked him to check the fluids makes sure everything is good and ready so i wont be left in the road stranded, i come back 2 day later cause i take my car for a drive, for 15 mins and head to the same dealer cause oil pressure light and battery light and oil light was on and the person who serviced me saw this when i took it in, before i asked him to check if everything with fluids is up to date, when he first was repairing it and didnt know what was wrong with it, so then i meet him and he says well we cant repair it because we dont know what could it be and the car needs more driving for it to see whats wrong with it, and or you can try coming with warranty, then my car breaks down after i leave the shop test driving it for 15 mins cause he advised me to drive it or get warranty, , instead of checking it for inspection. then iam left stranded in the road cause of this situation. i take the car back to the same dealer for repair and they say its the battery and starter, and now they saying pay it in this amount of time or my car will be towed away, .all that waste of money in repairs and me coming back and back, for me to have to pick up my car at a tow yard, cause they didnt want to take it in when i had my 2nd visit they, now my car is sitting in my car, i am still financing it, for a car that doesnt drive. and when i call a local mechanic he says my engine is blown up. and its not the battery and starter..i was young and it felt like i was being robbed.

- Marietta, GA, USA

problem #11

Sep 162022

Grand Caravan

  • miles
My transmission turbo converter is going out and it-??s not even at 80,000 miles. Along with my doors don-??t fully shut on automatic shut. No crash or danger yet but being told it could put me and my family in a potential dangerous situation especially on the highway

- Bellavista , AR, USA

problem #10

Aug 122022

Grand Caravan

  • miles
The passenger sliding door stopped working and will not open or unlock manually. If there is an accident rear passengers will have to exit the vehicle through the driver side sliding door and/or the rear hatch. It appears to be the lock actuator and am waiting on the part to arrive for install to see if issue resolved.

- Gorham, KS, USA

problem #9

Mar 282022

Grand Caravan

  • miles
I have my 2nd dodge grand caravan that I have trouble with the automatic doors keep opening and shutting over and over even with something like a body in the way. I had a 2016 that I had the same problems with and had it in over and over the dealerships kept telling me they could not duplicate the problem I finally traded it in for this one and have battled the same problems with this one. I have a damaged nerve in my dominant right arm and the doors will open and shut over and over the only way to stop them is to jerk on the door handle hard this causes me agony for weeks. I am on a permanent 15 # lifting pushing pulling restriction with this arm and I have to jerk pretty hard to get it to stop as I said the pain is severe then for weeks. It doesn't do it real frequently but when it does it is a problem. One time with this van the door shut on me and bruised my arm another time I put a big container of laundry detergent in the door thinking it would stop when hitting something that hard well I had to pull the soap out as It was hitting against it so hard I was afraid the detergent bottle would break.. I have a Dodge executive on my case and he keeps telling me he will call me back and does not. I have had both vehicles in to 3 different dealerships multiple times and told the same thing we can not duplicate the problem. Recently my Aunt is in a wheelchair and she has a caregiver that women was in the passenger side back door laying over the seat to put my aunts stuff in the van. Thankfully I had the other back door open and was standing there watching her. The door will pop real loud then start opening and closing I yelled for her to get out and she jumped out fast enough not to get injured buy she was laying over the seat that door would have hit her at the waist and could have really injured her had I not been standing there. The door opened and shut Over and over until I told her to jerk the handle to stop it and she did do then you have to jerk the handle again. Consumer would like to add that manufacturer

- Bartonville, IL, USA

problem #8

Dec 202021

Grand Caravan

  • miles
The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago.

- Hialeah, FL, USA

problem #7

Dec 132021

Grand Caravan

  • miles
Rear passenger door will not unlock or open.

- Charlton, MA, USA

problem #6

Aug 132021

Grand Caravan

  • miles
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.

- Oklahoma City, OK, USA

problem #5

Aug 132021

Grand Caravan

  • miles
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550 to fix.

- Oklahoma City, OK, USA

problem #4

Apr 142021

Grand Caravan

  • 52,000 miles
Sliding door on passenger side will not lock...brought vehicle to dealer and they diagnosed as locking mechanism is faulty and will cost $1600 to repair...vehicle has 52,524 miles

- Point Pleasant, NJ, USA

problem #3

Jan 042021

Grand Caravan

  • 70,500 miles
Drivers seat belt buckle no longer buckles. It's broken and you can't use the seat belt. It locked and the safety feature thinks you are wearing it. Dodge said it's not covered under warranty or extended warranty purchased. $500 to replace seat belt buckle, drivers seat. Not safe to drive. Back heater blower turns on and off by itself.

- Daphne, AL, USA

problem #2

Jan 212020

Grand Caravan

  • 10,000 miles
I had an accident yesterday when trying to park the car accelerated to the point that I hit a garage door damaging the car inside, all while my foot was on the brake pedal pressing very hard. When I put the car in reverse while my foot was on the brake the car shoot back at tremendous speed, it would not stoped regardless of my foot pressing on the brake as far as the brake goes. I hit a car parked on the street with such force that pushed it on top of the sidewalk causing extensive damage. I, was, ,traveling up 38th street in union city and in the process of parking a my friend's driveway, turning from the street while applying the brakes lightly. I believe the problem is on the accelerator, it acceleratedm on its own when I attempted to stop. The car is right now at a shop, they will run a diagnostic and send an estimate of the body damage. I have contacted my insurance company for them to have the car mechanical functions. Probably a broken axel on the rear wheels.

- Melbourne, FL, USA

problem #1

May 222019

Grand Caravan

  • 10 miles
The brake pedal more than 2 inches closer to the driver making it very likely to get your foot stuck under the brake pedal when moving your foot from accellerator pedal to brake pedal. Now you have to pull your leg back and up hitting the steering wheel in the process. Attached picture is with accellerator in idle position.

- Mountlake Terrace, WA, USA