10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 2,704 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The active head restraint on the passenger seat deployed all of a sudden. There has been no collision or anything. It just deployed on its own. Not sure what triggered it. I just purchased this vehicle from a car dealership about 2 months ago.
- Hialeah, FL, USA
Rear passenger door will not unlock or open.
- Charlton, MA, USA
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
- Oklahoma City, OK, USA
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550 to fix.
- Oklahoma City, OK, USA
Sliding door on passenger side will not lock...brought vehicle to dealer and they diagnosed as locking mechanism is faulty and will cost $1600 to repair...vehicle has 52,524 miles
- Point Pleasant, NJ, USA
Drivers seat belt buckle no longer buckles. It's broken and you can't use the seat belt. It locked and the safety feature thinks you are wearing it. Dodge said it's not covered under warranty or extended warranty purchased. $500 to replace seat belt buckle, drivers seat. Not safe to drive. Back heater blower turns on and off by itself.
- Daphne, AL, USA
I had an accident yesterday when trying to park the car accelerated to the point that I hit a garage door damaging the car inside, all while my foot was on the brake pedal pressing very hard. When I put the car in reverse while my foot was on the brake the car shoot back at tremendous speed, it would not stoped regardless of my foot pressing on the brake as far as the brake goes. I hit a car parked on the street with such force that pushed it on top of the sidewalk causing extensive damage. I, was, ,traveling up 38th street in union city and in the process of parking a my friend's driveway, turning from the street while applying the brakes lightly. I believe the problem is on the accelerator, it acceleratedm on its own when I attempted to stop. The car is right now at a shop, they will run a diagnostic and send an estimate of the body damage. I have contacted my insurance company for them to have the car mechanical functions. Probably a broken axel on the rear wheels.
- Melbourne, FL, USA
The brake pedal more than 2 inches closer to the driver making it very likely to get your foot stuck under the brake pedal when moving your foot from accellerator pedal to brake pedal. Now you have to pull your leg back and up hitting the steering wheel in the process. Attached picture is with accellerator in idle position.
- Mountlake Terrace, WA, USA

- Bartonville, IL, USA