10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 26,611 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2019 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, when a vehicle pulled out in front of her vehicle she swerved to the left to avoid the vehicle and crashed into a vehicle that was stopped for traffic on the road. The contact's vehicle front driver's bumper, grill, and headlight had crashed into the stopped vehicle's passenger side rear bumper and wheel well. The contact stated the police and EMS were on the scene. None of the air bags deployed. The contact stated that she complained about pain in both her collarbones and pain in both her knees. The contact was examined by the EMS, but declined to be transported to the ER. The contact had her vehicle towed back to her residence. The vehicle was inspected by her insurance provider and was declared a total loss. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.
- Gardena, CA, USA
While driving car, airbag indicator goes on and off multiple times during drive.
- Port Jervis, NY, USA
Driver side seat. AHR deployed without impact. Plastic piece holding retaining pin snapped
- Forney, TX, USA
Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massachusetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Hadley, MA, USA
The Air Bag Light remains on. I was told that it is responsible for the Driver's Side Air Bag. It was formally documented on February 25th, 2023 by Firestone on King St. in Northampton, MA 01035. It has been brought to LIA DODGE KING STREET in NORTHAMPTON, MA 01060. THEY TOLD ME THE WIRING PART TO REPAIR THIS IS ON BACKORDER AND NOT AVAILABLE UNTIL AUGUST 2023 and not guaranteed to be available. In addition, I was told it would cost $900 to install. I was told this by multiple people including CHRYSLER DODGE CUSTOMER SERVICE. I WAS TOLD A NEW PART IS IN DEVELOPMENT AND NOT READY UNTIL AUGUST 2023. If this is in fact, true, then this is a huge safety risk for all 2019 Dodge Grand Caravan Driver's who have the Air Bag Light on and may or may not have a working Air Bag. This is a huge safety issue. Additionally, I was told that the part is a "Wiring Harness" Part#68531685AA and it would cost $900 to install. On the Mopar Site, it is just the JUMPER WIRE SENSOR" PART# 68531685AA and is $45 plus $20 Shipping!!!! I was also told by Chrysler Dodge Customer Service that a Dodge Dealer can install the part after I buy the part on Mopar.com and Lia Dodge told me they could not. My car has been rejected following a failed inspection for the Airbag light and ALSO the RUSTED CLAMP that is holding the Exhaust Pipes together and Co2 is backing up into the Cabin. In addition to the SENSOR JUMPER WIRE Part# 98531685AA, the Vehicle should also be recalled for the Part# 4578916AB The Exhaust Clamp that is rusted and falling off causing Co2 to back up into the Cabin according to both Lia Dodge and Auto Express in Hadley, MA 01035. The Vehicle is off the road and not able to be repaired or inspected as it is illegal to drive until it is inspected. Please confirm the above information regarding the parts and start a recall so I can have these problems fixed or reimbursed by Dodge the Manufacturer, as they SHOULD BE BY THE MANUFACTURER. The Vehicle only has 70,000 miles.
- Hadley, MA, USA
I brought. my car to the dealership and they told me the airbags had an active code in the harness wiring in the driver's seat and wanted 1000 dollars to repair or rebuild the harness. They didn't have a replacement harness available and said the part did not exist so they would have to custom build one. They said it was not under warranty because I have48,000 miles on my car. I can not believe that a safety issue involving the airbag operation would not be covered by the manufaturer. I really need help
- Denver, CO, USA
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving approximately 60 mph, the contact attempted to apply to brakes however, the vehicle failed to stop. The contact crashed into the vehicle in front of her. The contact stated it felt as if the rear brakes were not functioning properly. The air bags did not deploy. The contact was able to drive the vehicle after the incident. A police report was not filed. The contact contacted tracy Chrysler Dodge Jeep Ram (3460 naglee rd, tracy, ca 95304, (209)820-1800) to schedule an appointment for diagnostic testing which was still pending. The manufacturer was made aware of the failure. The approximate failure mileage was 40,500.
- Stockton, CA, USA
I was involved on a accident on July 6, 2020 as I was crossing the interstation I was struck by another minivan on the driver side near frontal area. The impact of the accident had totaled my van as well as the other van. But my airbags near deployed I hit my head on the side of the door, I hurt my neck and my back pretty bad. I have a knot on my pelvis bone that hurt very bad, I have bruising on my legs as well as the knot that's on my pelvis bone.
- Washington, DC, USA
- Washington, DC, USA