The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.

- Fort Myers, FL, USA

I am getting a code for the thorax squib sensor. The dealership states I need a driver-side seat wire harness. We were put at risk by the intermittent connection of the air bag sensor. As the line became frayed and wires broke. The airbags system was compromised causing the system to not function properly. The problem occurred when I was moving my set back and forth. The air bag and seat belt light came on. The light would come off and on. Putting my family at risk.

- Adams Run, SC, USA

Vehicle was locked and off in the garage, which is underneath my home. Transmission was in park and the emergency brake was set. I was in the room directly above the garage. The key was in my front pants pocket and I inadvertently pressed some combination of the buttons on the key and the vehicle started. I had to go downstairs into the garage, unlock the vehicle, insert the key and turn off the engine.

- San Francisco, CA, USA