10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have three issues that I believe compromise the safety of the Hornet. My specific safety-related issues are: Emergency call system inoperable (this worked originally but became a problem when the dealer replaced my telematics module) FCW - Intermittent warning lights that indicate the system has been disabled or that a crash is imminent ACC - Intermittent warning lights that the ACC sensor is blocked These errors occur while the vehicle is being driven and may go on and off multiple times in a single trip. When we are driving our vehicles and these things happen it is hard to know whether these lights and messages are harmless or if the safety of our vehicle is compromised while we are driving. After my last visit to the dealer they told me nothing more could be done and there would be no reason for me to return for service until software updates are available......basically washing their hands of the problems. There are other annoying issues from time-to-time that don't necessarily seem to be safety-related so those are less concerning. I have had my vehicle at the dealer for service three times. Nothing has been resolved and some new unwelcome behavior occurred as a result of the visit.
- Springdale, AR, USA
- Paige, TX, USA