I leased a 2024 Dodge Hornet R/T from Island Chrysler Dodge Jeep Ram on Staten Island on [XXX] The day after I leased it multiple lights including the check engine light came on and the vehicle has electrical malfunctions. After 16-17 service visits the vehicle still does not work to this day and I am still having drivability issues. I have been stranded on [XXX] multiple times as well as broken down in the middle of the road on separate occasions. It has been in service for over 140 days throughout the months on 2024 and I am still waiting for my next service visit a year later. Dodge corporate office has refused to repurchase the vehicle back from me more than 5 times already. They keep giving me broken vehicle back. I even tried to get a lemon law attorney but Dodge corporate office has also denied a repurchase of the vehicle to them as well. They only offered a small settlement to continue my lease even though the vehicle still has issues. This has effected my mental health from fear of driving and has put my life at risk many times during vehicle engine and electrical failures. This vehicle is not safe and they wont take it back. It has also effected my work life due to me not always being able to drive in to work. I am drowning in nerves, frustration and fear that one day this vehicle can cause me to lose my life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Staten Island , NY, USA

The vehicle was leased as a new vehicle with 665 miles on the odometer. Immediately upon driving home, I tried activating the ACC (Adaptive Cruise Control) feature on the highway and received a "Highway Assist Unavailable Service Required" error message. The vehicle was taken back to the dealership to be looked at and repaired. Waited for the vehicle for about 3 hours till they repaired and tested the vehicle. The vehicle passed the test and was repaired and delivered back to me. When driving home and exiting the highway, a Forward Collision Warning message was displayed disabling the system. I pulled over, turned the vehicle off and restarted it to find the message disappear. Later that day, after the vehicle was parked for a couple of hours and driven again to every single warning light and error message being displayed. The dealer was contacted once again and was advised to drive the vehicle back immediately so they could look at it. The brake hold feature deactivated and it started lurching forward, hybrid system deactivated, power steering failed and even air bag light started blinking. Drove back to the dealership and the cat has been in since November 11, 2024 with only 1000 miles on the odometer.

- Bloomington, MN, USA

4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.

- Mercer , PA, USA

on 07/29/2024 while driving in heavy rain, the entire instrument panel went completely dark. Re-illuminated when car was started on 07/30/2024. On 07/31/2024 at moment car came to full stop in parking spot, the car SELF-ACCELERATED, while brake was still applied, and CRASHED into concrete block supporting a street lamp. 3 young children were in car with adult driver. No injuries to children. Driver suffered contusions not requiring medical attention. Air bag did not deploy because crash was low speed. Vehicle is being repaired by AVIS and SHOULD NOT BE RETURNED INTO AVIS INVENTORY OR SOMEONE WILL BE KILLED!!!

- Missouri City, TX, USA

While driving, the power steering control locked up making the vehicle difficult to steer. Immediately after, all warning lights turned on including the check engine light, ABS, and others.

- Stockton, CA, USA

We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000 down for a car we CAN NOT use. I have photo's of the dashboard too.

- Warren, MI, USA

The contact owned a 2024 Dodge Hornet. The contact stated that while driving at an undisclosed speed, he observed brown smoke emanating from the vent in the interior of the vehicle, prompting him to pull to the shoulder of the roadway. After which, upon exiting the vehicle, he observed smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. A fire report was filed. A police report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V623000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 1,600.

- Lansdale, PA, USA

Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was -??serviced-?? after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven-??t had it for a month yet.

- Staten Island, NY, USA