4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,374 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Defective steering rack broke 3 times, causing difficulties with steering. This may cause a crash.
- Taylors, SC, USA
Dealer advised clunking from front of vehicle was bad steering rack. Steering rack should not be bad on a car that is only 3 yr old. Dealer would be happy to replace it for $1200. Not! this is a serious safety issue affecting the directional stability of the vehicle. This vehicle has not been abused in the least and for the steering rack to be bad after only 3 yrs and 60,000 miles is absurd and certainly indicative of a defect. There are 3 tsb's and 8 other ODI complaints that directly address this defect. The only thing worse than not being able to steer a car is not being able to stop it. I cannot stress the seriousness of this defect enough. I hope Chrysler will do the right thing and replace these bad racks and make the Intrepid a safe car to drive.
- Brockport, NY, USA
While driving down the road and when turning the wheel heard a clicking noise. Contacted the dealer was told vehicle needed a new steering rack.
- Fredericksburg, VA, USA
- Indianapolis, IN, USA