I purchased a 1998 Dodge Intrepid in order to go to medic school in 2004 from jd byrider in cleveland, Ohio on December 3,2003. In January the car started to have a rough idle after I would drive it around the city to do things. (e.g. banking pick up children and other stuff.) I took the car back then and kept to run some test but they said it would not do what I said it would. So after this went on for about 3 more times the service manager sent the car to deacon's Chrysler to have them work on it. Deacons did about $1000 worth of work on it and I got the car back. Once spring arrived in cleveland I began to notice white smoke coming out of my tail pipe whenever I would drive off from a light or stop sign or anything else after sitting there idle for a brief period. Around my tail pipe was black oil sludge building up, and the car was burning up 1 quart of oil every 5000 miles. By now there is a new service manager at jd byrider and he put me on a oil consumption test to see how much oil it would burn over 3000 miles. Meanwhile I was heavy into school I worked full time for cleveland ems on a 12 hour shift, had school 2 days out of the week and make all my clinical time. From January to November I put in over 18,000 miles, so in October when I had my third oil consumption test and the mileage was to high I was told that there was nothing that jd byrider or best extended could do for the car. (I recorded the conversation also) I asked for the records of my vehicle for when it was serviced by jd byrider and they "lost, misplaced the file. So I went to Chrysler and had them print me a copy of the work and they still would not do the work on the car. In February of 2005 after leaving a medical seminar on strokes my 1998 Dodge had a major breakdown. I was traveling at 65 mph when I lost power and a large rattling noise started banging under the hood. The car was towed to deacons the next day I was told the engine was no good and it would cost me $6500.

- Cleveland, OH, USA

Engine failure at est. 79,000 miles. Transmission died at 76,847 miles. Tensioner arm pulley sheared off while driving----October, 2002.

- Buffalo, NY, USA

91000 miles had to replace camshaft and crankshaft sensors/ cooling motor blowed, thermostat housing had to be replaced. And car shakes when brakes are applied.

- Blackstone, VA, USA