10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1998 Dodge Intrepid--rack and pinion failed/broke. I had pulled up to the curb to retrieve the mail and as I turned the steering wheel to the right to pull away, I felt/heard a loud pop. The steering wheel was no longer connected to the rack and pinion as the R&P has failed/broken. The steering wheel would freely turn but the wheels were not moving. I had to have the car towed to the dealer who replaced the rack and pinion steering at a cost of $650. Fortunately, the dealer split the cost with me as I had just bought the car (used) 30 days prior. I was still out $350. My biggest concern is, what would have happened to my family, specifically my wife and my 2 year old son had that part failed while I was on the highway or in heavy city traffic. It could have cost us our lives...I also have a slight shimmy in the steering wheel when the brakes are applied. I'm guessing a warped rotor as I recall reading something about that being an Intrepid problem also....I warn any of you who are having steering problems to get it fixed before you drive it....the rack and pinion steering system that wont be recalled could have cost us our lives.
- Allen, TX, USA
This vehicle was assembled in Jan. 1998 and is not old enough or has not had harsh enough treatment to have the steering rack and pinion fail. We feel this is a definite safety hazard since the steering can lock up during a turn (it did for us) which could cause a serious accident since the car would be going in an unintended direction. I found several examples of complaints about this exact topic and feel that the company should recall the vehicles or reimburse those of us who have had to incurr unnecessary repair expenses due to either low quality parts or bad design.
- Waterloo, IA, USA
Rack and pinion steering is loose, and vehicle is hard to straighten out while making a turn.
- Delmar, NY, USA
Vehicle experienced a rattle in steering; vehicle taken to an independent repair shop, and informed consumer that rack and pinion steering needed replacement. Manufacturer notified, and informed consumer that vehicle was not covered under a recall, and out of its warranty.
- Pittsburgh, PA, USA
No summary listed for abov evehicle.
- Levittown, NY, USA
- Campbell, OH, USA