10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had steering/suspension and brake related issues from normal driving in the bay area since 200 miles after purchasing vehicle new. I have had to pay for a professional computerized full precision alignment and balancing of two tires that were out of balance from the factory. Two Dodge/Chrysler dealers and wheel specialsts have checked and adjusted tire pressure. Vehicle seems to drive straight more often but still drifts to the left, sometimes to the right. Front wheels feel like they are slipping bad over bumps even at low speeds. Very intermittently steering wheel becomes harder to turn and is much more sensitive all of a sudden. Vehicle does not seem to be handling or taking bumps very well at times. Wheel does not usually return smoothly or consistantly, sometimes jerky and sometimes slow, usually off center, oversteering or understeering. Steering wheel sometimes needs constant attention, having to remind wheel where to go. Wheel will move by itself excessively at times on bumpy roads or on slanted roads sometimes almost making complete turns on it's own. Sometimes steering wheel has looseness. Clunk in steering still continues wheen wheel is turned sharp and braking. Excessive amount of groaning noise wheen turning wheel at times. I had to brake hard the other day and was able to lock vehicle up into a heavy skid although vehicle has ABS. Vehicle feels unstable sometimes and over bumpy roads sometimes. Every once and a while you can hear squeaking from struts. I am not the only person experiencing these issues. I have witness testimony on video and video proof. I have video of massive tire squealing at low speed 15mph manuvering in parking lot. My girlfriend does not want to drive the car also experiencing and complaining of these issues. Transmission still hesitates or stumbles sometimes. Two dealerships say there is nothing wrong with car and couldn't duplicate anything abnormal with steering. Chrysler does nothing. Car is unsafe at times.
- Fremont, CA, USA
Brakes failed initially at about 30 miles, at about 40mph I hit brakes lightly, brakes didn't work, brake pedal felt rough and ABS light illuminated. Several seconds later ABS light turned off and brakes felt as if they were working again. This happened again several hundred miles later and was similar. About 200 miles after that I once hit the brakes hard to slow down, they felt rough and didn't work. Brakes have worked since. I assumed that the brakes needed to be broken in. I was reluctant to mention it because the dealer's service department can rarely duplicate or troubleshoot a problem. Today I spoke to the shop foreman and he was able to pull codes from the brake controller and found a failure code. The dealer was not able to work on the vehicle today so I will be bringing it back asap.
- Fremont, CA, USA
- San Leandro, CA, USA