5.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Loose ground wire to battery posed electrical problems. Also, odometer tampering. Vehicle died while driving. Also, suspension/ steering problems. Dealer replaced all four bulbs on headlamps and high/low beam dimmer switch, and cleaned out engine hoses, PCV valve and fuel filter.
- Dunnellon, FL, USA
I have had steering/suspension and brake related issues from normal driving in the bay area since 200 miles after purchasing vehicle new. I have had to pay for a professional computerized full precision alignment and balancing of two tires that were out of balance from the factory. Two Dodge/Chrysler dealers and wheel specialsts have checked and adjusted tire pressure. Vehicle seems to drive straight more often but still drifts to the left, sometimes to the right. Front wheels feel like they are slipping bad over bumps even at low speeds. Very intermittently steering wheel becomes harder to turn and is much more sensitive all of a sudden. Vehicle does not seem to be handling or taking bumps very well at times. Wheel does not usually return smoothly or consistantly, sometimes jerky and sometimes slow, usually off center, oversteering or understeering. Steering wheel sometimes needs constant attention, having to remind wheel where to go. Wheel will move by itself excessively at times on bumpy roads or on slanted roads sometimes almost making complete turns on it's own. Sometimes steering wheel has looseness. Clunk in steering still continues wheen wheel is turned sharp and braking. Excessive amount of groaning noise wheen turning wheel at times. I had to brake hard the other day and was able to lock vehicle up into a heavy skid although vehicle has ABS. Vehicle feels unstable sometimes and over bumpy roads sometimes. Every once and a while you can hear squeaking from struts. I am not the only person experiencing these issues. I have witness testimony on video and video proof. I have video of massive tire squealing at low speed 15mph manuvering in parking lot. My girlfriend does not want to drive the car also experiencing and complaining of these issues. Transmission still hesitates or stumbles sometimes. Two dealerships say there is nothing wrong with car and couldn't duplicate anything abnormal with steering. Chrysler does nothing. Car is unsafe at times.
- Fremont, CA, USA
Vehicle lately has not felt safe enough to drive at times. Steering wheel moves itself excessively at times and moves excessively to imperfections in roads. Steering continues to drift right or left. Clunk still heard in steering every once and a while. Vibration in steering wheel sometimes on smooth surfaces at higher speed. I had vehicle towed to another dealership as a precaution. I am trying another dealership to try to have my steering issues corrected. Dealership adjsuted tire pressure and stated that steering was fine after road test. Supposed Chrysler representative was there and supposedly test drove the vehicle as well and stated it drove fine as well. Shop foreman stated vibration was because wheels needed to be balanced. Also stated that it's normal for vehicles to drift when you let go of the wheel. They acknowledged the excessive right tire wear and agreed to do an alignment. Dealership stated they did not have time and service advisor stated an alignment could take 7 hours. 7 hours......? I'm afraid they are going to try and align the vehicle to counter these issues or it's going to take that long because there's a problem. This is scheduled for next week. Driving home from the dealer along sloped freeway onramp, after letting hands off the wheel the vehicle almost made a complete right turn on it's own. On the freeway vehicle was drifting to the right and to the left. After accelerating from a complete stop and front wheel hit a bumpy part in the road the steering wheel turned itself to the left. Steering wheel still feels like it sticks and does not return like it should. I have driven a Chrysler Town & Country as a test and it drives straight when you let off the wheel, the wheel does not move by itself as the Intrepid even over really bumpy roads. The wheel always returns how it should. I have had several people drive my car and they all agree even before I explained how I felt about it's steering. Chrysler's design is poor if this is normal.
- Fremont, CA, USA
- Hummerstown, PA, USA