10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
112,687 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Nov 212019

Intrepid

  • 142,000 miles
We are writing to let you know of a major car fire that occurred in our Dodge Intrepid. The driver was driving on the interstate. The hot/cold needle began moving up and down. Then the brakes gave out. Then, the power steering gave out. The car started smoking producing black chemical smoke into the cabin. Then, fire started shooting out of the vents. With no brakes and fire and smoke into the car, the driver was forced to jump out of the vehicle and roll onto the middle of the interstate with the car still going 30-40 mph. The driver was in extreme danger inside the car and obviously laying on the interstate as well. The car ended up in the ditch while completely engulfed in flames. He was able to get onto the shoulder of the road. The fire department arrived to put out the fire. They determined the fire started inside the area of the heating core. The fire was so hot that it melted the bolts we were told by the fire marshal. There obviously was something faulty with the heater core to give this much damage. The driver was treated at the er for smoke inhalation. The contents in the car were either burned, melted, or have severe smoke damage. The vehicle is a complete loss of course. We lost many items of value inside the vehicle. We would like to be reimbursed for the car, the damaged or destroyed contents and any medical bills.

- Greenfield, IN, USA

problem #3

Feb 052014

Intrepid 6-cyl

  • 148,547 miles
I was driving at approximately 50mph and started slowing down to get on the freeway during rush hour. I had a hard time braking and notice the accelerator was stuck. The car was still accelerating even when I applied the brakes. I had to push as hard as I could on the brakes to get the vehicle to slow down. This incident went on for at least three miles until the accelerator popped back to it's original setting. The same thing has happened in three separate incidents since.

- Andover, MN, USA

problem #2

Jun 032013

Intrepid 6-cyl

  • 75,200 miles
I learned after state safety inspection at inspection site 44994, spiros on boston street, salem, MA that my brakes are defective. My auto passed safety inspection with bad brakes. I suspect a special relationship with class II auto dealer shamrock motors, the inspection overlooked the brake problem. T. tires of cannel street salem found rotor and brake needed replacement, when fixing a flat tire. When approaching norm, owner, shamrock motors he insisted that I am a liar with memory problems. He explained pre-sales that demanding customers would have their cars purchased back rather than honoring the Massachusetts consumer laws for the cars he sold. The mechanical work is done by [xxx] of creedon auto repair on canal street in salem. [xxx] was insistent that no auto leaves his shop with safety defects, yet the brakes of this auto are defective. As a disabled elder, I believe that I am the subject of no less than over enthusiastic salesmanship, fraud, and deception by norm at shamrock who calls me a liar and mentally deficient. These threats to my character make me fearful to return. I believe that there is a conspiracy between shamrock, spiros, and creedon. I have no evidence of this conspiracy, I just know that at least one of my brakes is faulty. Another question is the milage on the odometer being accurate. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Salem, MA, USA

problem #1

Jul 262012

Intrepid

  • 85,000 miles
I installed new rear brakes, then I stepped on the brakes and the pedal went to the floor, I check around and found that the steel brake tubing was rusted out and sprung a leak, repaired two of the four steel tubings, now it was lucky for me I was in the back lawn, . now if I was on the road who knows what could happened. How can a big company like Chrysler get away with installing steel brake lines. It should be illegal to install such a hazard.. I wander how many accidents have been caused by this and if any one died because of this, they should be sued big time tony caputo ps this is accident, my son called me and said his rv Chrysler did the same thing.he was on the road, he managed to get home ok, there should be some kind of recall on this, it is very very very dangerous. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Harrington, DE, USA