5.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,811 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Dodge Journey which came equipped with a tire jack. The contact stated that while attempting to change a tire, the car jack failed and caused the vehicle to fall before the tire could be installed. The dealer was notified of the failure but denied any assistance to the contact. The manufacturer was not contacted. The contact was unaware if the vehicle sustained any damages. The failure and the current mileage was 38,000. The VIN was unavailable.
- Mount Upton, NY, USA
Inaug 2010, I had the brake pads changed barely a year after buying the car. The next month I had to have new rotors because they warped. A month later they were warped again, couldn't get them changed until Mar 7, 2011. Exactly 30 days later they were warped again. Just had them and the brake pads replaced on May 8, 2011.
- Glen Burnie, MD, USA
My wife and I were about an hour from home when the brakes on our 2009 Dodge Journey started squealing very, very loud. I pulled over as soon as possible, got under the car to check. I could not see anything specific and let the car sit idle for about 30 minutes. As soon as I started to drive again, at less than 5mph, the brakes started squealing again, just as loud. I drove to a nearby Firestone facility, described the problem and the put it on the rack to check the brakes. The Journey had 29,400 miles on it.......and the brakes were completely, totally worn out!! they brought the brakes and rotor for me to see and the rotors were badly grooved. They said they thought the brakes were too small for the size, weight of the vehicle and I tend to agree, especially after reading other complaints online. I was told it would have been close to an act of suicide to continue driving the Journey and I agree. This is outrageous!! and from what I read, Dodge is well aware of the problem but nothing has been done. I am now 08T $300, and could have been involved in a bad accident from failure of the brakes.
- Slidell, LA, USA
Pre-mature rear brake failure.
- Auburn, KS, USA
I bought my 2009 Dodge Journey SXT V6 brand new 12 miles on it and we love the car, and after numerous electrical issues such as power to radio, ac, lights ( not working while driving) and after many returns to Dodge dealer for repairs, so far that problem fixed. My doors fill up with water every time it rains, dealership says that's normal, I've never heard water slouching round inside a door before, which I believe lead to the power windows failing. Dealership fixed electrical window issue but get water in doors. The most important issue is at 9000 miles I had to take the car in, brakes were grinding, dealership replaced the brakes. Now at 21000 miles it needs a complete new brake job done and they want to charge me about $500. The signs that the brakes were going brakes they started squeaking and then a week later my brakes are metal to metal. I believe this is a huge safety issue this is our family car.
- Chicopee, MA, USA
The brake system is horribly undersized for the vehicle. Pads and rotors have to be replaced at every 13,000 to 15,000 miles? car has only 30,000 miles and I am having to replace the entire brake system again! also the car now has problems starting with the fob key. Sometimes it will start, sometimes it won't. really disappointed with the vehicle and really do not feel safe in it. I am currently trying to trade it in or sell it due to the poor reliability.
- Canyon Lake, CA, USA
I purchased a 2009 Dodge Journey, in may of 2009. By March 22, 2010, the brakes were completely gone. The pads were metal to metal and the rotors were completely shot. The vehicle had 22,200 miles on it. I have a 3 year and 36,000 mile warranty which don jackson is trying not to honor.
- Fairburn, GA, USA
- Pa, PA, USA