10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
57,600 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace power train unit (1 reports)
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problem #2

Jul 222014

Journey RT V6

  • Automatic transmission
  • 60,760 miles

I have owned 10 Dodge & Chrysler trucks, prowlers, 300M and Grand Cherokees. I bought a 2009 Dodge Journey in '08. I have 60760 mi. on it. Have replaced brakes completely 5 times and now the power train has to be replaced! I am 71 yrs. old and on social security and because I did not go in for the 5 yr checkup on the power train in November, they are refusing to pay the $2400 to fix it. I paid a lot for the extended warranty.

When is the last time their grandma made sure she had the 5 yr. checkup on her power train!!!! The last time I took it in for my "free" maintenance it was $700 and nothing was broken. That was in 2011 and have got my maintenance from Chevron maintenance depots.

THIS IS ABSOLUTELY OUTRAGEOUS!

Now, the car is sitting at the dealership because I do not have the money to pay for it and they want me to pay for the tow, the diagnostic test (which cannot be performed until I get the power train fixed) & the rental car! I called Dodge's customer service and they said NO and didn't even try to work it out with me.

- boydca, Fair Oaks, CA, US

problem #1

Dec 092012

Journey SXT 3.5L

  • Automatic transmission
  • 54,390 miles

I HAVE TAKEN THIS CAR BACK SO MANY TIMES. 3 WITH IN A MONTH, OVER THIS LOUD ROAR WHEN YOU REACH 65 ON INTERSTATE. THEY TELL ME ITS THE ROAD SO I ASK ARE ALL ROADS THE SAME BECAUSE NO MATTER WHERE I AM IN THE CAR THE NOISE IS THERE AND SO LOUD I HAVE TURN RADIO UP SO MY EARS WON'T RING. I HAVE COMPLAINED OVER AND OVER BUT THEY ARE VERY ADAMANT THAT IT IS THE ROAD. ONCE AGAIN THIS IS COLES IN BLUEFILED W. VA.

I AM WANTING TO FILE A CLASS ACTION SUIT AGAINST CHRYSLER FOR THE MANY PROBLEMS THIS CAR HAS SO IF ANY ONE WANTS TO JOIN OR ALREADY HAS SOMETHING GOING ON PLEASE EMAIL ME AT LATOYIA782001@YAHOO.COM

- Amy L., Hillsville, VA, US