10.0
really awful- Crashes / Fires:
- 11 / 15
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 47,249 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the failure. The approximate failure mileage was 90,000.
- Beaumont, TX, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
- Wichita, KS, USA
The contact owns a 2009 Dodge Journey. The contact stated that while at a stop, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. In addition, the vehicle failed to start intermittently. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 40,000.
- Waco , TX, USA
The contact owns a 2009 Dodge Journey. While driving 30 mph, the warning gauge light illuminated as the window wipers, headlights, and horn activated independently. Moments later, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
- Independent , KY, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact reached out to the dealer and manufacturer to schedule an appointment. They both stated that the parts were not available. The contact stated that on several occasions, the vehicle would shutter and all the warning lights flickered. The manufacturer was made aware of the failure. The contact was placed in a waiting list. The vehicle was not repaired. The failure mileage was 100,000.
- Tulsa, OK, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Upton, KY, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Pea Ridge, AR, USA
The contact owns a 2009 Dodge Journey. The contact noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir was cracked and needed to be replaced. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 88,693.
- Wellington, CO, USA
I have received a recall notice, in June I was told my vehicle was 'on the list' for repair. It is now almost the end of August and my vehicle is still 40 down on the list. Dodge is sending one out at a time - and will not send a new one until the dealer can demonstrate installation of the last one sent. My car randomly wont start at times, just wont start. This is a safety based recall and these time delays are not acceptable. I was now told today that there have been more recalls, based on more specific part list- and as such the the list will be jiggled based on the actual part I need. How do is this acceptable- its not the dealers, my car is unsafe and Dodge will not ship parts in a timely manner.
- Bloomington, IN, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the contact's residence. The failure recurred numerous times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
- East Stroudsburg, PA, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/21/15 updated 09/24/15
- Toledo, OH, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Clarkston, MI, USA
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 10/2/15
- Saint Louis , MO, USA
2009 Dodge Journey. Consumer writes in regards to parts not available to complete wireless ignition node module recall notice. Recall # 14V373000.
- Little Neck, NY, USA
On multiple occasions over the past few years my 2009 Dodge Journey will not start. There is no warning and it's become a gamble to drive my car and risk getting stranded somewhere. The vehicle will just click when I turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine. I have replaced the battery 3X as suggested by my local Dodge dealership but they fail to identify why this is a recurring problem. I have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available. My vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (I've made sure the panic was not hit by accident - this is not operator error). Once the panic alarm is sounding the keyfob becomes useless and won't work. I have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.
- Virginia Beach, VA, USA
The contact owns a 2009 Dodge Journey. The contact stated that while in park, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,000.
- Denton , TX, USA
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Toms River, NJ, USA
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled after starting. After numerous attempts, the vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 90,000.
- Alexander, NY, USA
The contact owns a 2009 Dodge Journey. Upon starting, the vehicle stalled. The vehicle was able to start on the fourth attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
- Baltic, OH, USA
- Waynesboro, VA, USA